Sr. Support Engineer (Asst. Manager)
Job Description
Title: Sr. Support Engineer (Asst. Manager)
Company Name: Munshi HR Solutions Ltd.
Vacancy: 2
Location: Dhaka
Salary: Tk. 40000 - 50000 (Monthly)
Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, ISP
Published: 19 Mar 2025
Education:
∎ Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Computer Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
Requirements:
Additional Requirements:
∎ Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred.
∎ Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile devices.
∎ Maintain and upgrade Optical Network Unit and Media Converter device.
∎ Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred.
∎ Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile devices.
∎ Maintain and upgrade Optical Network Unit and Media Converter device.
∎
Responsibilities & Context:
∎ Company Type: A Renowned ISP Service Company
∎ Requirement:
∎ • B.Sc Engineering (Computer /Electrical & Electronic / Telecommunication Engineering)
∎ • Able to handle complex technical issues related to new link installation, service interruption by troubleshooting and reinstalling at client end
∎ Job Responsibility:
∎ • Communicate clients through series of actions either face to face or over phone to resolve issues.
∎ • Response to breakdowns and make expert level investigation of customer issues, identify their root cause, and correct when possible.
∎ • Recommend for repairing equipment and replacing parts if necessary.
∎ • Direct the technical staff (Technician).
∎ • Troubleshoot system and network problems at clients’ end and diagnose and solve faults related to Wireless structure.
∎ • Implement, monitor and maintain mikrotik router, proxy server, wireless devices, Security VPN and Fiber infrastructure with last mile devices.
∎ • Maintain and upgrade Optical Network Unit and Media Converter device.
∎ Job Nature
∎ • Full-time
∎ Basic Skills
∎ • Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred.
∎ Job Location:
∎ • Dhaka (moveable anywhere in Bangladesh)
∎ Salary:
∎ • 40-50k
∎
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Munshi HR Solutions Ltd.
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar,
Coca Cola Road, Vatara, Gulshan, Dhaka-1212.
Address::
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan, Dhaka-1212.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Apr 2025
Category: IT/Telecommunication
