Sr. Officer/Jr. Executive Customer Service
Job Description
Title: Sr. Officer/Jr. Executive Customer Service
Company Name: Maxim Label & Packaging (Bangladesh) Private Limited
Vacancy: 05
Age: 25 to 40 years
Job Location: Dhaka (Ashulia)
Salary: Negotiable
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories
Published: 2025-09-30
Application Deadline: 2025-10-30
Education:
- Bachelor/Honors
- Masters
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories
Skills Required: good attitude,Good English communication skills (verbal and Written),Good Manners,Good Ms office and Emailing skill,Hard Working
Additional Requirements:
- Age 25 to 40 years
Require knowledge of manufacturing garments accessories - Price Tickets, Adhesives, Care labels Hang Tags, RFID, Print & Woven Labels, Heat Transfer, Packaging etc.
Responsibilities & Context:
Identify and assess customers’ needs to achieve satisfaction·
Build sustainable relationships and trust with customer accounts through open and interactive communication·
Open customer accounts by recording account information.
Maintain customer records by updating account information.
Resolves product or service problems by clarifying the customer`s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
New product sample tracking towards to bulk order monitoring & delivery at customer end as well as both side smoother coordination.
Customer wise credit management vs collection monitor follow up to achieve monthly target achievement.
Visit customers and maintain good business relationship to ensure timely recovery of debts.
Applicants should have experience in the following areas: Customer service, order entries, PI, customer response, problem solving, credit control, garments accessories, garments trims & accessories.
Other duties as delegated from time to time by the management.
Job Other Benifits:
- T/A,Mobile bill,Provident fund,Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Annual Leave
Service Benefit
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.76% |
| University of Dhaka | 4.34% |
| Daffodil International University (DIU) | 2.43% |
| Jagannath University | 2.26% |
| North South University | 1.56% |
| 1.39% | |
| City University | 1.39% |
| Sonargaon University | 1.39% |
| Bangladesh University of Business and Technology | 1.39% |
| Jahangirnagar University | 1.39% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 52.08% |
| 31-35 | 32.81% |
| 36-40 | 9.90% |
| 40+ | 3.82% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 14.93% |
| 20K-30K | 42.71% |
| 30K-40K | 25.87% |
| 40K-50K | 9.72% |
| 50K+ | 6.77% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.33% |
| 0.1 - 1 years | 8.16% |
| 1.1 - 3 years | 19.44% |
| 3.1 - 5 years | 19.79% |
| 5+ years | 40.28% |
