Sr. Officer/ Asst. Manager- Billing & Receivable

Job Description

Title: Sr. Officer/ Asst. Manager- Billing & Receivable

Company Name: Ensure Support Services Ltd.

Vacancy: 1

Age: At least 28 years

Job Location: Dhaka (PanthaPath)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Engineering Firms

• Bachelor of Business Administration (BBA) in Accounting
• Bachelor of Business Administration (BBA) in Finance & Banking
• Master of Business Administration (MBA)

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Engineering Firms

• Age At least 28 years

• Experience in an IT company or service-oriented firm is highly preferred.

• Proficiency in MS Excel and accounting software.

• Strong negotiation and communication skills.

• Willingness to travel within the city/assigned areas for bill collection.

• High level of integrity and time-management skills.

Billing & Invoicing:

• Prepare, verify, and issue customer invoices based on approved contracts, service delivery reports, and SLAs.

• Ensure invoices are accurate, complete, and compliant with company policy and VAT/tax regulations.

• Maintain proper documentation of billing approvals and supporting documents.

Accounts Receivable Management:

• Maintain and update customer ledger and aging reports on a regular basis.

• Monitor outstanding receivables and follow up to ensure timely payment collection.

• Identify overdue accounts and escalate critical issues to management.

Customer Visit & Collection:

• Visit customers physically for bill submission, follow-up, and payment collection within the approved credit period.

• Coordinate with customer accounts/finance teams to resolve billing disputes or discrepancies.

• Collect cheques, payment advices, or confirmation of bank transfers as applicable.

• Ensure proper acknowledgment and documentation of collections.

Coordination & Communication:

• Coordinate with Sales, Operations, and Project Teams for billing triggers and service confirmation.

• Maintain strong professional relationships with customer finance teams.

• Communicate payment status, delays, and risks to the Accounts & Finance team.

Reporting & Compliance:

• Prepare weekly and monthly receivable status reports for management review.

• Support month-end and year-end closing activities related to receivables.

• Ensure compliance with internal controls, audit requirements, and company policies.

Other Responsibilities

• Assist in resolving customer billing queries in a timely and professional manner.

• Support management in improving billing and collection processes.

• Perform any other duties assigned by the management.

• T/A,Mobile bill,Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2