Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: CIIC SERVICE BANGLADESH CO
Vacancy: 2
Age: Na
Job Location: Dhaka (Banani)
Salary: Tk. 25000 - 50000 (Monthly)
Experience:
Published: 2026-03-18
Application Deadline: 2026-04-17
Education:
- Bachelor/Honors
- North South University,BRAC University,Bangladesh University of Professionals,American International University Bangladesh,Independent University, Bangladesh students will get preference
Requirements:
Skills Required: Communication and interpersonal skill,Customer Service,Discretion and Confidentiality,Problemsolving skills.,Teamwork and Cooperation
Additional Requirements:
Responsibilities & Context:
Review visa applications and supporting documents for completeness and accuracy.
Verify documents in accordance with embassy/consulate guidelines.
Input applicant data into the visa processing system with high accuracy.
Handle biometric data collection (if applicable).
Provide clear and professional guidance to applicants regarding visa requirements and procedures.
Address inquiries, complaints, and follow-ups via in-person, phone, or email communication.
Ensure a courteous and efficient service experience for all applicants
Identify discrepancies or suspicious documentation and escalate as necessary.
Maintain confidentiality and integrity of applicant information.
Support general office operations when required and fulfill tasks as delegated by the Director and Managing Director of CIIC Service Bangladesh Co. Ltd.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Commercial
