Sr. Executive/Asst. Catering Sales Manager

Job Description

Title: Sr. Executive/Asst. Catering Sales Manager

Company Name: Radisson Blu Dhaka Water Garden

Vacancy: --

Age: 25 to 35 years

Location: Anywhere in Bangladesh

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel, Restaurant, Resort, Catering

Published: 14 Jan 2025

Education:
∎ Diploma in Hotel Management, Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ To achieve hotel revenue, profit and customer satisfaction goals by seeking out, identifying and selling hotel’s meeting and event venues, deliver outside catering by meeting RHG M&E standard.
∎ Develops and implements strategies for achieving individual catering sales goals.
∎ Monitors status regularly and adjusts strategies as appropriate.
∎ Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts.
∎ Makes outside sales calls to prospective catering customers.
∎ Clarifies customer requirements and suggests alternative menus, themes, etc.
∎ Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed.
∎ Negotiates sale of catering sales functions.
∎ Conducts on-site client inspections to illustrate available services, know meeting and sleeping room set-ups and capabilities.
∎ Monitors customer satisfaction with catering business; follows-up with key contacts on a regular basis to assess satisfaction.
∎ Ensure all materials used are in accordance with RHG brand standards.
∎ Communicates clients' requests to all departments in an effective and timely manner.
∎ Works with sales team for additional business opportunities as appropriate.
∎ Assists in reviewing the function book and conducts evaluation of releasing or finalizing functions.
∎ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
∎ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
∎ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
∎ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
∎ Performs other duties required to provide the service brand behavior and genuine hospitality.
∎ Keeps immediate Manager promptly and fully informed of all challenges or unusual matters of significance.
∎ Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position.
∎ Develops and participates in Hotel promotions as required.
∎ Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan.
∎ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
∎ Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
∎ At all times projects a favorable image of the Hotel to the public

Skills & Expertise:

Compensation & Other Benefits:
∎ Provident fund, Insurance, Medical allowance, Gratuity, Mobile bill
∎ Festival Bonus: 3

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply:

If you are the right person with Yes I Can! attitude and ready to create "Memorable Moments", you should send a cover letter along with an updated CV to the Director of HR & Training by 22nd January 2025."We grow talent, talent grows us" Only short listed candidates will be called for interview.