Sr Executive (Tele Sales & Marketing)

Job Description

Title: Sr Executive (Tele Sales & Marketing)

Company Name: BioBuild Development Limited

Vacancy: 03

Age: 24 to 30 years

Job Location: Dhaka (Uttara West)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate

• Age 24 to 30 years

1. Inbound Calls Handling:

   • Respond to inquiries from potential buyers, tenants, or investors.

   • Provide information about real estate projects, pricing, availability, site visits, and amenities.

2. Outbound Calls:

   • Follow up with leads generated from marketing campaigns or property portals.

   • Call existing or previous clients for new projects, feedback, or referral programs.

3. Lead Qualification:

   • Understand the customer’s requirements (budget, location, property type).

   • Categorize leads based on potential interest and readiness to buy.

🗂️ Lead Management & CRM

4. Data Entry & Maintenance:

   • Update lead details in CRM systems or internal databases.

   • Maintain accurate call logs and follow-up schedules.

5. Follow-ups:

   • Schedule and remind prospects about site visits or meetings.

   • Nurture cold or warm leads over time through regular communication.

🏢 Support for Sales & Marketing

6. Coordination:

   • Coordinate with the sales team for site visits, property bookings, and client meetings.

   • Assist in arranging transport for site visits, if required.

7. Campaign Support:

   • Support marketing campaigns by calling lists generated from ads, events, or property expos.

🙋 Customer Service & Relationship Building

8. Customer Support:

   • Address queries or complaints about existing projects, payments, possession dates, etc.

   • Redirect more complex issues to relevant departments (legal, finance, CRM, etc.).

9. Building Rapport:

   • Build trust and relationships to increase conversion chances.

   • Maintain a professional and positive attitude at all times.

📊 Reporting & Feedback

10. Daily/Weekly Reporting:

• Submit reports on call status, lead conversion, and customer feedback to supervisors.

• Share market insights or common customer concerns with marketing/sales teams.

🛠️ Other Skills Required

• Good communication (English and regional language)

• Basic real estate knowledge

• Patience and listening skills

• Time management and multitasking

• Familiarity with CRM software