Sr. Executive / Executive - Billing & Information Desk

Job Description

Title: Sr. Executive / Executive - Billing & Information Desk

Company Name: TELE TELL COMMUNICATIONS

Vacancy: 4

Age: 20 to 32 years

Job Location: Dhaka (GULSHAN 2)

Salary: Tk. 14000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Diploma
• Bachelor/Honors
• Masters

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Age 20 to 32 years
• Only Male

Roster Based Duty including Night Shift

• Ensure proper billing process with providing proper information regarding various services to the patients.
• Ensure effective and smooth co-ordination between consultant, Doctors and the outpatient / inpatient (with / without appointment, follow up etc.) as well as manage all operational activities of the respective clinic(s), specialty with quality service in line with policies.
• Greet all guests with appropriate manners & curtsy and arrange per-consultation requirements as necessary.
• Guide the patients regarding investigation, medication & follow-up visit.
• Update respective consultant(s) regarding patient's attendance and status as & when required. In case of exceptional cases, try to accommodate the patient after discussion with the consultant or arrange alternate service option without offending the patient.
• Facilitate the patients for report showing / follow up visit schedule or appointment slot after discussing with the relevant consultant.
• Provide information on related consultant's profile, visiting hours, tariffs and assist patients in terms of preparation for investigation, procedure, surgery, admission etc.
• Promote AHD services by providing marketing communication materials to customer.
• Be updated with the latest information on different facilities and tariffs and persuade patients politely to avail diagnostics and medication facilities from us.