Title: Sr. Collection Executive / Collection Executive
Company Name: Mhadi Support Services Limited
Vacancy: --
Age: 24 to 32 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 17000 - 22000 (Monthly)
Experience:
Debt Collection:- Make regular follow-ups via phone call, SMS or in physical visit as assigned to collect overdue payments/ total outstanding- Ensure recovery targets are met on a daily, weekly, and monthly basis.
Documentation:- Maintain accurate records of all collection activities and customer interactions.- Submit daily and weekly collection reports to the supervisor.
Negotiation and Settlement:- Discuss payment plans or settlement offers with debtors within the policy limits.- Ensure all commitments and settlements are documented and approved.
Customer Service:- Address queries and concerns of customers regarding dues.- Maintain professional behavior while dealing with difficult clients.
Compliance:- Adhere to legal regulations and bank policies while collecting payments.- Ensure the confidentiality of customer data and payment information.
Incentive, Weekly 2 holidays.
Festival Bonus: 2