Smartphone Maintenance Engineer (For realme)

Job Description

Title: Smartphone Maintenance Engineer (For realme)

Company Name: Daosheng Enterprise Development Co. Ltd.

Vacancy: 10

Age: 23 to 32 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 16000 - 18000 (Monthly)

Experience:

• At least 2 years

• Bachelor of Science (BSc) in Electrical & Electronic Engineering

• At least 2 years

• Age 23 to 32 years
• Only Male

• Candidates from any district of Bangladesh can apply, but those from Sylhet, Mymensing, Cox’s Bazar, Chittagong, and Cumilla are highly encouraged to apply. But job place will be anywhere in Bangladesh.
• If anyone doesn’t want to do job anywhere in Bangladesh, no need to apply.
• Experienced Smartphone service engineer’s salary will be negotiable.
• At least 2 years of job experience is required in any type of company and any type of role.

Job Context:

• This job circular is for the fastest-growing mobile phone brand realme

Responsibilities:

• Responsible for Handset fault finding, repairing, & servicing.

• Provide Hardware repair and software support to customers.

• Achieve daily handset repair target.

• Communicate with customers to give updates on their handsets.

• Maintain RCSM online system for repair work as well as other online-based support systems.

• Give quality feedback on problematic phones.

• Process Smartphones level base repair, i.e. L1, L2, L3, L3.5. Also, perform troubleshoot and maintain documentation of all failures.

• Receive and understand the customer`s handset problem.

• Maintain strictly the service center 6s modality and the company`s other standards.

• Assists in service center maintenance to ensure a clean and healthy environment.

• Willing to work under pressure as well as in the holidays if needed.

• Other duties as assigned by management.

• Mobile bill
• Festival Bonus: 2