Title: Service Expert (Home Appliance Products)
Company Name: Akij Resources
Vacancy: 7
Age: 24 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
To provide nationwide aftersales service of Gas Stove, Rice Cooker, Electric Iron, Electric Kettle, Pressure Cooker, Induction & Infrared Cooker, Geyser Products.
We are seeking candidates with relevant experience for this position. Applicants without matching experience are discouraged from applying.
Attend assigned customer service calls and provide effective solutions.
Reduce work pending, repeated service, average time of work done.
Ensure all service works done by 48 hours.
Communicate any service delays or issues with the relevant team promptly.
Improve the quality and reliability of service work.
Minimize unnecessary service-related expenses.
Focus on repairing parts instead of replacing parts when possible.
Maintain proper documentation of each service job.
Follow safety standards and company guidelines during all service activities.
Provide feedback to the team to help improve product quality and design.
Keep tools and equipment in good working condition.
Always maintain a well-managed, professional appearance and grooming standard during service visits.
Increase customer satisfaction and support brand value through quality service.
Earn Leave Encashment
| University | Percentage (%) |
|---|---|
| European University of Bangladesh | 2.63% |
| National University | 2.15% |
| Bogura polytechnic institute | 2.15% |
| Dhaka Polytechnic Institute | 1.67% |
| Sonargaon University | 1.67% |
| 0.95% | |
| Magura polytechnic Institute | 0.95% |
| Rajshahi Polytechnic Institute | 0.95% |
| Pabna Polytechnic Institute | 0.95% |
| Uttara University | 0.95% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.34% |
| 31-35 | 12.41% |
| 36-40 | 4.06% |
| 40+ | 0.72% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 33.41% |
| 20K-30K | 49.16% |
| 30K-40K | 11.69% |
| 40K-50K | 3.58% |
| 50K+ | 2.15% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 13.84% |
| 0.1 - 1 years | 9.55% |
| 1.1 - 3 years | 24.58% |
| 3.1 - 5 years | 20.29% |
| 5+ years | 31.74% |