Service Desk Engineer (Support)-(TO-Officer)
Job Description
Title: Service Desk Engineer (Support)-(TO-Officer)
Company Name: Bank Asia PLC
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-05-08
Application Deadline: 2025-05-18
Education:
- Master of Science (MSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Computer Science & Engineering
- Master of Science (M.Sc) / Bachelor of Science (B.Sc) in Computer Science & Engineering (CSE) / Information Technology (IT) or any relevant field.
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Banks
Skills Required:
Additional Requirements:
At least 1-5 years of relevant professional experience.
Maintenance and Business Support Core Banking System through service Desk or Maintenance of Hardware, Network and PC support for end user.
Design, Development, Implementation, maintenance and Business Support of General Banking operation of Core Banking System. Or Installation / Trouble shooting PC, Network, Antivirus, Microsoft AD and DC management.
Knowledge in ITIL, PL/SQL, MySQL Java, Java Spring, Java Scripts.· Command in API Development, Knowledge in Python, PHP, Anjular JS.
Knowledge in RDBMS, Hibernet Technology, AJAX, ASP.NET.
Assess system performance and recommend improvements.
Resolve issues escalated by technicians and engineers.
Responsibilities & Context:
Provide end-user support for Core Banking, Agent Banking and other software.
Assist SOC operations with hardware, network and branch-level IT support etc.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.47% |
| Daffodil International University (DIU) | 4.60% |
| Jahangirnagar University | 4.55% |
| American International University Bangladesh (AIUB) | 2.32% |
| University of Dhaka | 2.04% |
| Jagannath University | 1.76% |
| Dhaka International University | 1.53% |
| East West University | 1.39% |
| Bangladesh University | 1.30% |
| Northern University Bangladesh | 1.25% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 64.21% |
| 31-35 | 27.95% |
| 36-40 | 5.76% |
| 40+ | 1.81% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.17% |
| 20K-30K | 37.84% |
| 30K-40K | 25.81% |
| 40K-50K | 14.16% |
| 50K+ | 14.02% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.87% |
| 0.1 - 1 years | 11.05% |
| 1.1 - 3 years | 27.11% |
| 3.1 - 5 years | 17.78% |
| 5+ years | 26.18% |
