Senior Project Officer, Religious Engagement & Community Feedback Mechanism Desk, Protection, HCMP

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Masters
• Bachelor/Honors

Master’s or Bachelor’s in any discipline from any UGC approved university

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Good Communication skill

• Report Writing skill

• Strong interpersonal skills and commitment to learning and implementing organizational policies and procedures

• Full proficiency in Microsoft Office, including Word and Excel. Proficiency in local language is essential

• Proficiency in local language is essential.

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world; we are building it. Join us to find the way.

Job Purpose:

The Senior Project Officer, Religious Engagement & CFM Desk will be responsible for planning, implementing, coordinating, monitoring, and reporting on the Religious Engagement (RE) and Community Feedback Mechanism (CFM) Desk programmes. The position will provide technical and managerial guidance to field staff, ensure quality implementation, maintain accurate reporting and documentation, and support effective project management in line with BRAC and UNHCR requirements.

Major Responsibilities:

• Design and develop the Religious Engagement programme in close coordination with the donor and relevant stakeholders, incorporating innovative initiatives to address community needs.

• Prepare annual and monthly implementation plans and expenditure plans in accordance with the approved project work plan, targets, and budget.

• Coordinate field operations with Imam and Female Religious Teacher (FRT) facilitators across 14 programme sites, ensuring timely and quality implementation of planned activities.

• Lead the planning, coordination, and implementation of CFM Desk activities across assigned camps and locations, ensuring alignment with the approved project proposal, work plan, targets, budget, and donor requirements.

• Conduct regular field visits and monitor RE and CFM Desk activities to assess implementation quality, staff performance, service delivery, adherence to protocols, and compliance with approved schedules.

• Review staff work plans, activity progress, and performance against agreed targets, providing constructive feedback and support for improvement.

• Identify staff capacity-building needs and organize or facilitate training, orientation, coaching, and refresher sessions on RE activities, CFM procedures, complaints handling, safeguarding, PSEA, confidentiality, referral pathways, and data management.

• Ensure that CFM services remain accessible, inclusive, confidential, and responsive to the needs of Rohingya refugees and other affected community members.

• Conduct monthly meetings with all RE facilitators to set monthly targets, review previous month's achievements, cross-check reports, and address implementation challenges.

• Prepare and submit weekly, bi-weekly, and monthly reports for BRAC HCMP, partners, and sectoral coordination, ensuring accuracy and timely submission.

• Review and verify KOBO data on a weekly basis, cross-checking records against registers and supporting documents to ensure data accuracy and completeness.

• Be responsible for programme reporting, MEAL indicator tracking, data-quality assurance, and timely follow-up on MEAL findings and recommendations.

• Ensure that CFM Desk Supervisors maintain updated service mapping, physical logbooks, referral forms, feedback records, information materials, and secure suggestion boxes in accordance with established standards.

• Manage visits by donors, UNHCR representatives, and other relevant delegates related to the Religious Engagement programme, including activity briefings, field coordination, and required documentation.

• Ensure proper documentation, verification, and timely submission of bills, vouchers, attendance sheets, activity records, and other supporting documents in accordance with BRAC financial and administrative procedures.

• Participate in budget preparation and review, monitor expenditure against approved budget lines, and coordinate with the Finance Team to identify variances and support timely expenditure planning.

• Ensure proper documentation and archiving of programme plans, reports, training materials, attendance records, monitoring findings, financial supporting documents, and other project-related information for audit and reporting purposes.

Safeguarding:

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so

• Medical allowance,Mobile bill,Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2

• Health & Life Insurance

• Health & Wellness Facility

• Paternity/ Maternity leave and

• Others as per Organisation policy