Senior Manager, Digital Transformation, Procurement Department

• 5 to 6 years
• The applicants should have experience in the following business area(s): NGO

Bachelors in any discipline from any recognized university but Supply Chain Management, Procurement, Business Administration, Management Information Systems (MIS), Computer Science, Information Technology, Engineering, or related disciplines will be preferred.

• 5 to 6 years
• The applicants should have experience in the following business area(s): NGO

Experience Requirement:

• Minimum 5–6 years of relevant experience in ERP implementation, management of procurement and supply chain systems, and/or digital transformation initiatives within procurement and supply chain functions.

Additional Job Requirements:

• Strong knowledge of ERP Procurement, Tender, and Supply Chain modules, workflows, and system integration.

• Sound understanding of procurement operations, sourcing, tendering, supplier management, procurement planning, policies, and controls.

• Knowledge of digital transformation, process automation, system implementation, change management, and continuous improvement

• Strong project management, vendor coordination, stakeholder engagement, and risk and issue management skills.

• Knowledge of IT/MIS operations, application support, and system enhancement management.

• Strong communication, negotiation, presentation, and interpersonal skills, with the ability to provide functional guidance to senior management and cross-functional teams

• Strong analytical and problem-solving skills, including data validation, MIS reporting, and performance analysis.

• Proficiency in business process analysis, requirements gathering, SRS review, solution validation, and UAT.

• Ability to lead teams, allocate resources, manage priorities, and ensure quality and timely delivery.

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Location: Head Office

Job purpose:

 This position is responsible to lead the digital transformation of the Procurement Department by driving ERP implementation, procurement process optimization, and system integration. The role will ensure effective translation of business requirements into technology-enabled solutions, strengthen departmental MIS and analytics, and enhance procurement efficiency, transparency, compliance, and data-driven decision-making in alignment with organizational objectives.

Key Responsibilities:

• ERP Implementation and Digital Transformation: Lead the Procurement Department’s ERP v3 implementation and broader digital transformation initiatives, from business process assessment and requirements definition to implementation, integration, and continuous improvement, ensuring alignment with the Annual Operating Plan (AOP) and organizational priorities

• Business Process Optimization and Standardization: Review existing procurement processes to identify gaps, inefficiencies, and control weaknesses; recommend process standardization, automation, and system enhancements to improve operational efficiency, transparency, compliance, and service delivery.

• Functional Leadership and Requirements Management: Act as the Procurement Functional Lead and Subject Matter Expert (SME), collaborating with Business Analysts, Technology teams, and implementation partners to define, document, review, and validate business requirements, Software Requirements Specifications (SRS), workflows, prototypes, and functional deliverables.

• Implementation Readiness and Change Management: Lead User Acceptance Testing (UAT), data validation, user training, change management, and deployment readiness. Ensure functional gaps are addressed, business requirements are fulfilled, and relevant users are adequately prepared for system implementation and adoption.

• Departmental IT/MIS Operations and Team Leadership: Oversee departmental IT/MIS operations and user support, manage system-related activities, allocate responsibilities, monitor team performance, and ensure timely resolution of technical and functional issues.

• Management Information Systems and Data Analytics: Oversee the development and maintenance of departmental MIS, dashboards, analytical reports, and performance-monitoring tools. Ensure data accuracy, integrity, and timely reporting to support procurement performance monitoring, management oversight, and evidence-based decision-making.

• Project Governance, Stakeholder, and Vendor Coordination: Coordinate with the ERP programme, Technology Division, relevant departments, and vendors to manage requirements, deliverables, timelines, risks, dependencies, and escalations.

• Annual Procurement Plan, AOP, and Budget Management: Lead the Annual Procurement Plan in alignment with ABP and programme requirements, monitor progress, coordinate quarterly reporting and revisions, and support departmental AOP and budget preparation.

• Documentation, Reporting, and Knowledge Management: Maintain comprehensive documentation of business requirements, process workflows, project milestones, decisions, and implementation progress. Coordinate ERP-related communications and prepare management reports, presentations, proposals, and knowledge-sharing materials to support effective governance and institutional learning

• Continuous Improvement and Business Value Realization: Monitor system performance, user feedback, and procurement process outcomes to identify opportunities for further improvement. Promote process integration, data quality, and effective internal controls while tracking measurable benefits from digital transformation initiatives to enhance procurement efficiency, accountability, and service delivery.

 Safeguarding Responsibilities:

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.