Assistant Social Welfare Officer

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO

Candidates with Alim, Fazil, Kamil, Dawra-e-Hadith, Islamic Studies, Arabic Language, Shariah, or Madrasha education background equivalent to bachelor’s degree will be highly preferred.

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO

Up to 1-2 years of experience in social welfare, community development, sponsorship programs, Islamic charities, NGOs/INGOs, Madrasha administration, or educational institutions.

Experience working with orphan sponsorship programs, donor relations, beneficiary communications, or Islamic educational activities will be an advantage
Candidates with Alim, Fazil, Kamil, Dawra-e-Hadith, Islamic Studies, Arabic Language, Shariah, or Madrasha education background equivalent to bachelor’s degree will be highly preferred.

Strong proficiency in Arabic language (speaking, reading, and writing) is mandatory.

Fresh graduates with strong Arabic communication skills are also highly encouraged to apply.

Candidates who are unable to communicate in ARABIC Language are highly discouraged to apply.

Knowledge of Islamic social welfare, orphan sponsorship, and charitable program management.

Strong proficiency in Arabic language (speaking, reading, and writing) is mandatory.

Ability to communicate in English and Bengali.

Basic computer literacy (MS Word, Excel, Outlook, and internet usage).

Willingness to travel within Bangladesh for beneficiary visits, monitoring, and community engagement.

Duration: 12 Months

START DATE: ASAP

JOB SUMMARY: The Assistant Social Welfare Officer is responsible for supporting the implementation and monitoring of sponsorship and social welfare programs through continuous follow-up of beneficiaries and their families. The role involves conducting field visits, preparing social case studies, assessing beneficiary needs, maintaining accurate and up-to-date records, and ensuring compliance with Qatar Charity's policies and procedures. The position is also responsible for preparing periodic and annual reports, documenting success stories, managing beneficiary files, and maintaining effective communication with beneficiaries and stakeholders to ensure the quality, accuracy, and impact of social welfare services provided by Qatar Charity.

HOW YOU WILL MAKE A DIFFERENC:

Objective 1: Support the implementation of social welfare and community-based protection programs to address the needs of vulnerable individuals and families

• Support the implementation of social welfare and sponsorship programs by conducting beneficiary assessments, eligibility verification, home visits, field assessments, and case studies to identify social, educational, health, and protection needs.

• Provide beneficiary case management support through referrals, follow-up actions, assistance planning, periodic case reviews, and recommendations to address welfare concerns and improve beneficiary outcomes.

• Maintain regular communication with beneficiaries and their families, respond to inquiries, receive and follow up on complaints and feedback, and address beneficiary-related challenges through appropriate reporting and recommendations.

• Ensure accurate and complete beneficiary documentation by maintaining physical and electronic records, updating beneficiary information, collecting required supporting documents, photographs, and evidence, and documenting all assessments, referrals, and follow-up activities in organizational systems.

• Prepare and contribute to program reporting, including field visit reports, annual beneficiary reports, success stories, impact documentation, and analysis of beneficiary trends, challenges, and emerging needs to support program improvement and decision-making.

Objective 2: Enhance child protection and safeguarding practices to ensure the safety and wellbeing of children and vulnerable sponsored.

• Monitor the safety, wellbeing, and protection risks of sponsored children and vulnerable beneficiaries through regular assessments, home visits, follow-up activities, and case monitoring, ensuring timely identification and reporting of child protection concerns through established safeguarding mechanisms.

• Identify children at risk of abuse, neglect, exploitation, violence, family separation, or other protection concerns, and facilitate appropriate referrals to specialized protection, psychosocial, and social support services while ensuring timely follow-up and case coordination.

• Promote child safeguarding and protection principles across all program activities by conducting awareness sessions for children, caregivers, and communities on child rights, positive parenting, child wellbeing, safeguarding, and available complaint and feedback mechanisms.

• Support the protection and development of sponsored children by monitoring school attendance and educational progress, addressing barriers affecting access to education, and encouraging the meaningful participation of children and caregivers in decisions related to their wellbeing and protection.

Objective 3: Strengthen community engagement and coordination with stakeholders to improve access to social services.

• Establish positive relationships with community leaders, government authorities, and service providers.

• Support community mobilization and awareness-raising initiatives.

• Participate in coordination meetings and represent the organization when required.

• Assist in maintaining referral pathways and service directories.

• Promote community participation in program activities.

Objective 4: Ensure effective monitoring, reporting, and documentation of social welfare activities

• Collect, verify, and maintain program and beneficiary data.

• Prepare regular activity reports and case summaries.

• Support monitoring and evaluation activities.

• Ensure confidentiality and proper data management practices.

• Contribute to donor and internal reporting requirements.

Objective 5: Preventing and managing situations of fraud and corruption

• Identify the risks of fraud and corruption in his/her activity and implement preventive and control actions.

• Ensure a good segregation of duties within the team.

• Raise awareness of the risks of fraud and corruption within the team.

• Alert the Country Director in case of fraud and corruption and implement corrective actions.

• Implement and follow up an action plan on the recommendations following controls and audits

SALARY: 2000 QAR