Senior Project Analyst

Job Description

Title: Senior Project Analyst

Company Name: Huawei Technologies (Bangladesh) Limited

Vacancy: 10

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Minimum 2 years of work experience in Telecommunication Sector

• This is a field-based position and working and living conditions may be very different to that previously experienced.

Incorporated in 1988, Huawei Technologies is a leading global ICT solutions provider, headquartered in Shenzhen, China. Though our dedication to customer-centric innovation and strong partnerships, Huawei have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields.

Job Description:

The Senior Project Analyst functions are to manage the Project Execution andoperate cost related software. Organize, manage, and track progress and costs consistent with management production and scheduling requirements.

• Responsible of E2E contract fulfillment such as Project delivery, PAC, Billing to ensure account key financial KPI like revenue, Billing, ITO/DSP etc.

• Customer VOCs with full attention and design resolution strategy, setting right people with specific target completion and e2e resolution tracking updates with Concern Customers until closure.

• Understanding and Identifying Customer Requirements and Issues

• Customer satisfaction management by ensuring smooth project delivery and responsible for risk identification and contingency plan

• Involve in improving Key customer relationship and monitor the CRM for entire key delivery team member

• Ensuring network safe and security and ensure zero man made accident

• Responsible for improving resource and process efficiency and accommodate the digital transformation.

• Responsible for involving Resource in presales project. Analyze the delivery strategy and cost optimization solution to help sales team.

• Lead the process of DRB/DTRB to enhance the sales operation

• Find out new service sales opportunity and operate accordingly