Senior Movement Operations Manager

Job Description

Title: Senior Movement Operations Manager

Company Name: International Rescue Committee (IRC)

Vacancy: --

Age: At least 25 years

Job Location: Dhaka

Salary: --

Experience:

• At least 7 years
• The applicants should have experience in the following business area(s): NGO

• At least 7 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 25 years

• Minimum 7 years of relevant experience in operations, logistics, supply chain, or administrative management

• Experience managing operational teams and delivering services in complex, multi-site environments

• Experience in humanitarian or NGO/INGO contexts required

• Experience supporting large-scale or time-sensitive program delivery preferred

• Experience working in refugee, migration, or resettlement programming is an asset

• Prior line management experience required

Country: Bangladesh

Department: Assisted Passage Program (APP)

Contract length: 1 Year (with possibility of extension subject to funding, program needs and performance of incumbent) Work Location: IRC-Bangladesh, Cox Bazar

Work Location: IRC-Bangladesh, Cox Bazar

Reporting to: Team Leader – Assisted Passage Program

Expected Start Date: At Earliest

Program Brief: The International Rescue Committee (IRC) responds to the world`s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world`s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you`re a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox`s Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.

Purpose: The Senior Movement Operations Manager is responsible for the day-to-day management and effective delivery of operational functions for the Assisted Passage Program (APP). The role oversees the implementation of systems and processes across Movement Operations, Supply Chain, Safety and Security, IT, and administrative support, ensuring that operational services are responsive, compliant, and aligned with program needs.Reporting to the APP Team Lead the Senior Manager translates strategic direction into actionable operational plans, supervises operational staff, and ensures consistent execution of activities across APP locations.

Major Responsibilities

Operational Leadership & Implementation

• Lead the day-to-day management of APP movement operational functions, ensuring timely and efficient delivery of services.

• Translate operational strategies and guidance into clear implementation plans and workflows.

• Supervise and support operational staff, ensuring clarity of roles, performance management, and capacity building.

• Monitor operational performance, identify gaps, and implement corrective actions in coordination with the APP Team Lead and Deputy Team Lead.

Cross-Functional Coordination

• Serve as the primary focal point for operational coordination across Programming, Government Liaison, Safety & Access, and Supply Chain teams.

• Ensure effective communication and alignment of operational activities across Ukhiya, Cox’s Bazar, and Dhaka.

• Proactively resolve day-to-day coordination challenges and escalate complex issues as needed.

Movement Operations Management

• Lead and oversee movement operations for the program, ensuring safe, timely, and efficient implementation of refugee movements.

• Directly supervise Movement Operations staff, providing day-to-day management, guidance, and performance oversight.

• Plan and coordinate movement activities, including scheduling, transport arrangements, and required permissions for land and air travel.

• Ensure adherence to safety protocols and support implementation of contingency measures.

• Identify and address operational challenges affecting movement timelines and quality.

Logistics and Supply Chain Oversight

• Oversee logistics planning and execution for trainings, events, and refugee movements.

• Ensure procurement and supply chain processes are implemented in line with IRC policies and program timelines

• Coordinate with supply chain, fleet and asset management to ensure efficient utilization and compliance.

Government Liaison Support

• In coordination with central Government Liaison teams:Support the preparation and submission of exit permits, movement documentation, and required reporting.

• Track progress and ensure timely follow-up with relevant stakeholders.

• Ensure documentation is complete, accurate, and aligned with regulatory requirements.

Reporting & Information Management

• Oversee the maintenance of operational trackers and ensure data accuracy and completeness.

• Consolidate operational updates and contribute to internal and donor reporting.

• Provide regular briefings on operational status, risks, and priorities.

Compliance & Risk Management

• Ensure full compliance with IRC policies, donor requirements, and applicable regulations.

• Monitor operational risks and support mitigation measures, including contingency planning.

• Promote adherence to safeguarding, safety and security, and ethical standards across teams.

Others

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC [team/office]

• Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)