Senior Executive, Front Desk

Job Description

Title: Senior Executive, Front Desk

Company Name: So A-ri Aesthetics & Beauty

Vacancy: 3

Age: 22 to 30 years

Job Location: Dhaka (Uttara Sector 14)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Clinic, Beauty Parlor/Saloon/Spa

• Bachelor of Business Administration (BBA)
• Bachelor of Arts (BA)

• Training/Trade Course: BPO, Telemarketing, Call Center

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Clinic, Beauty Parlor/Saloon/Spa

• Age 22 to 30 years
• Only Female

Skills Required:

• Customer Care

• Only experienced candidates are encourage to apply

What We’re Looking For:

• Dynamic, customer-focused individuals with excellent communication skills.

• Prior experience in a front desk, call center, or hospitality role (preferably in healthcare, wellness, or beauty).

• Ability to multitask and remain calm under pressure.

• Tech-savvy with knowledge of appointment scheduling systems and social media engagement.

• A positive, professional, and service-oriented personality.

About Us

So A-ri Aesthetics & Beauty was born from a heartfelt desire to create a sanctuary where beauty meets well-being. Our founder envisioned a place where advanced aesthetic treatments and luxurious salon services come together in a caring, calming environment designed to nurture both body and mind.

Every member of the So A-ri team works with compassion, skill, and integrity. We take time to truly listen — understanding your goals, your skin, and your story — whether you seek radiant skin, healthy hair, or a renewed sense of confidence.

Our philosophy centers on personalized care and trust. We use only proven, state-of-the-art technologies and premium products to enhance your natural beauty while ensuring your comfort, safety, and satisfaction at every step.

At So A-ri, your journey is our inspiration. We are honored to be part of your self-care story — helping you look and feel your very best, inside and out.

Senior Executive, Front Desk:

As the first point of contact for our esteemed clients, you will play a vital role in creating a welcoming atmosphere, delivering exceptional service, and ensuring a smooth client journey from the very first interaction.

Key Responsibilities:

• Warmly welcome and assist clients, ensuring a memorable and positive experience.
• Handle high volumes of inbound and outbound calls with professionalism and care.
• Provide accurate information about our laser and aesthetic services, addressing client queries with confidence.
• Schedule, manage, and confirm appointments to maintain smooth operations.
• Efficiently manage client registrations and maintain proper records.
• Oversee and maintain a welcoming reception and waiting area.
• Collaborate with sales and marketing teams to support phone promotions and campaigns.
• Monitor, respond, and engage with client inquiries via phone, email, voicemail, and social media.
• Assist in addressing client concerns promptly and escalate issues when required.
• Coordinate seamlessly with clinic staff to ensure smooth information flow.
• Uphold high standards of hospitality, professionalism, and customer service at all times.

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary with performance-based incentives.

• Training and development opportunities.

• Employee discounts on our laser and aesthetics services.