Senior Executive, Customer Relation
Job Description
Title: Senior Executive, Customer Relation
Company Name: SWISH.GLOBAL
Vacancy: --
Age: At most 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 5 years
Published: 2025-07-16
Application Deadline: 2025-08-15
Education:
- Bachelor of Business Administration (BBA)
- Candidates who have previous working experience with CRM software will get preference and IELTS/TOFEL/GMAT will create additional value.
Requirements:
- 2 to 5 years
Skills Required: Advertising , Branding,Communication in English,CRM Management,Presentation skill,Sales target, Customer Service,SEO and Digital Marketing
Additional Requirements:
- Age At most 35 years
Responsibilities & Context:
- Answer quires of customers through receiving call at hotline number and deliver product features, explain product quality, price details and other details to enforce sales.
- Meet monthly sales target through generating new customers from hotline and regularly follow-up previous customers.
- Take feedback from customers about product after purchase and service after claim warranty from swish
- Convince Potential Customers from Query and old customer followup to influence them to visit showroom
- Ability to establish the strong brand image of swish at customers mind
- Handel complains of customers at hotline in a proficient way and make sure negativity of customers turned into positive vibe about SWISH brand.
- Receive service requisition at hotline and convey service request to customer support team along with adequate follow up regarding customers feedback about swish service.
- Convey potential leads from online to visit our showroom and tag with business development team.
- Take appointments from Architects through making cold call and distribute to business development team.
- Build a bridge between sales, business development and creative team through delivering information.
- Follow-up visitors regularly and Customers after purchasing products from our showroom and note down customers’ feedback.
- Visit Architect firms or company with business development team if there is any necessity.
- Attend fair and different campaigns organized by SWISH.
- Keeping customers updated on the latest products in order to increase sales.
- Maintain a positive attitude focused on customer satisfaction.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.28% |
| North South University | 2.65% |
| University of Dhaka | 2.65% |
| 2.43% | |
| Southeast University | 2.43% |
| Stamford University Bangladesh | 2.21% |
| American International University Bangladesh (AIUB) | 2.21% |
| Daffodil International University (DIU) | 2.21% |
| United International University | 1.77% |
| East West University | 1.77% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 58.41% |
| 31-35 | 25.00% |
| 36-40 | 11.28% |
| 40+ | 3.32% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 14.38% |
| 20K-30K | 40.27% |
| 30K-40K | 24.34% |
| 40K-50K | 11.50% |
| 50K+ | 9.51% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 9.73% |
| 0.1 - 1 years | 6.64% |
| 1.1 - 3 years | 26.33% |
| 3.1 - 5 years | 19.91% |
| 5+ years | 37.39% |
