Senior Counsellor/ Counsellor

Job Description

Title: Senior Counsellor/ Counsellor

Company Name: KC Overseas Education

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Job Context:
∎ Job Brief:
∎ Experience in counselling for multiple countries and specifically for USA, Canada, UK, Australia, New-Zealand, Ireland and Europe.
∎ Reporting Relationship : Managing Director
∎ Job Location : Dhaka - will require visits to local and international institutions

Job Responsibilities:
∎ Be the team lead to other counsellors and process university and visa application process from initiation to completion phase
∎ Handling in-office as well as enquiries by phone and online platforms such as WhatsApp, Facebook etc. and convert these enquiries into applications and admissions
∎ Handling phone calls, answering queries of all the students, updating the database of the contact details, performing in terms of follow-up actions for the phone enquiries etc. to ensure conversions.
∎ Having vast knowledge on foreign university course requirements and selection, application procedures, semester intakes, admission and visa requirements
∎ Updating the comments of the follow up done with students in the CRM/ Excel spreadsheet.
∎ Subject to you having online data, proactively initiating and engaging sales by performing 25 connected calls to students per day and converting them into active clients of ours.
∎ Following up with counselled students regularly and assure whether they have received course options if not complying for the same
∎ Having extensive knowledge and understanding of Statement of Purpose and Genuine Temporary Entrant requirements for different countries
∎ Sharing respective students' complete details with the Head Office in the desired formats.
∎ Checking application status & follow ups with the Head Office for offer letters and follow-up with the students for payment of tuition fee deposits.
∎ Organizing and coordinating seminars, workshops, fairs and promotional activities

Additional Requirements:
∎ Work Experience:
∎ 3 to 5 years of Work Experience in Overseas Education Industry
∎ 1 to 2 years of Work Experience for Counsellor position
∎ The applicants should have experience in education consulting, university and visa applications
∎ Candidate Qualification:
∎ Both males and females are encouraged to apply.
∎ Graduates having 75% and above in 10th, 12th and in Bachelors desirable. Preferable: Masters
∎ Excellent written and verbal communication skills in English. Preferable: IELTS overall 7+ band
∎ Should be a quick learner and should be able to multi task.
∎ Good team player within a target-driven environment.
∎ Preferred Skills:
∎ Having good Interpersonal, Team and Analytical skills.
∎ Should be able to work independently or part of the team with minimal guidance or supervision
∎ Should be flexible and adaptive to the work environment, goal oriented and ability to achieve given targets.
∎ Computer Skills:
∎ Working Knowledge of Microsoft Office including Outlook mail
∎ Should be able to communicate with business partners over emails.
∎ Responding to emails from H.O promptly, timely and professionally.
∎ Providing proper dates to conduct various events like admission day, Education Fair, Virtual Education Fair, and any other activities.
∎ Managing professionally all events organised at the company office and generating proper report

Salary:
∎ BDT. 15,000 to 30,000 (negotiable for exceptional candidates)

Compensation & Other Benefits:
∎ Generous commission based upon each successful visa grant
∎ Other benefits as per company policy

Application Deadline: July 15, 2019

Company Information:
∎ KC Overseas Education

Category: Hospitality/ Travel/ Tourism