Sales & Marketing-Coordinator

Job Description

Title: Sales & Marketing-Coordinator

Company Name: Radisson Blu Chattogram Bay View

Vacancy: 01

Age: At most 30 years

Job Location: Chattogram (Chattogram Sadar)

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel

• Bachelor of Business Administration (BBA) in Marketing

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel

• Age At most 30 years
• Only Female

• Minimum 2-3 years’ experience in Sales & Marketing department in hospitality sector.
• Strong oral and written communication skills in English.
• Proficient computer skills including Microsoft Office suit.

To achieve Hotel revenue goal, profit and customer satisfaction by negotiating group business and coordinating the execution of the business with other departments To achieve Hotel revenue goal, profit and customer satisfaction by negotiating group business and coordinating the execution of the business with other departments

• Develops and implements strategies for achieving individual sales goals§ Participates in presentations, trade shows and entertainment as required.

• Develops data and recommends programs to meet client needs.

• Prepares proposals with the Director of Sales and Marketing that are geared to maximize profit while satisfying client needs

• Solicits files on a timely basis to confirm business

• Uses outside sales calls to solicit existing and new clients

• Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels

• Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areas

• Communicates client requests to all departments in an effective and timely manner

• Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office

• Assists in the completion of monthly booking report

• Corporate affiliation with bank Partners on Food & beverage and other promotions

• Prepares reports as necessary to improve management decision making and critical evaluation of work activities

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Performs other duties required to provide the service brand behavior and genuine hospitality

• Attends work on time and as scheduled.

• Coordinate with Human Resource team regarding the Departmental Roster and Payroll.

• Follows hotel grooming and hygiene standards.

• Minimize safety hazards by following all safety rules and procedures.

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

• Maintains a favorable working relationship with all employees of the hotel to foster and promote co-operative and harmonious working climate to ensure teamwork.

• At all-time projects a favorable Brand image to the clients.

• Experience managing to brand standards

• Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

• Medical allowance,Performance bonus,Tour allowance
• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 3

• Provident fund & Gratuity

• Health Insurance

• Festival Bonus - Yearly 03 (Religions Festivals & Pohela Boishakh)

• Service Charge with equal sharing

• Yearly Incentive bonus & Increment as per policy

• Free Duty Meal

• Free Uniform & Laundry service

• In-house medical facility and discount on pathology examinations for family members (Parents and next of keen)

• Mobile Bill as per company policy