Title: Fashion Consultant
Company Name: Apex Footwear Limited
Vacancy: 2
Age: 20 to 28 years
Job Location: Dhaka
Salary: --
Experience:
Ensuring customer satisfaction through prompt customer service.
Maintaining high personal standards and projecting a warm welcoming attitude toward customers.
Housekeeping as per store operation guidelines.
Ask question, actively listen, and understand each customer needs to recommend relevant products.
Explaining product features, benefits and after-sales service clearly.
Handling customer queries and complaints swiftly and polietly, ensuring customer satisfaction.
Assisting in inventory counts, display products and receiving stock.
Building connections by remembering regular customers, preferences and purchase history.
Ensuring sales floor is clean, safe and organized.
Collaborating with teammates to ensure seamless customer service, especially during busy period.
Maintaining detailed records of customer interactions, feedback and sales activity.
Staying updated on market trends and competitor offerings and share insights with internal teams for continuous improvement.
Presenting offers through demos, proposals and persuasive communication.
Recommending complementary or premium products to enhance customer satisfaction and sales value.