Job Description

Title: Sales Manager

Company Name: Le Meridien Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/ MBA from reputed university.

Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s): Corporate Marketing, Market Research, Public Relation, Relationship Management/ Key Account Management, Sales

Job Responsibilities:
∎ CORE WORK ACTIVITIES
∎ Building Successful Relationships that Generate Sales Opportunities
∎ Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
∎ Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
∎ Develops relationships within community to strengthen and expand customer base for sales opportunities.
∎ Manages and develops relationships with key internal and external stakeholders.
∎ Provides accurate, complete and effective turnover to Event Management.
∎ Managing Sales Activities
∎ Participates in sales calls with members of sales team to acquire new business and/or close on business.
∎ Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
∎ Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
∎ Identifies new business to achieve personal and location revenue goals.
∎ Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
∎ Closes the best opportunities for the location based on market conditions and location needs.
∎ Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
∎ Providing Exceptional Customer Service
∎ Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
∎ Services our customers in order to grow share of the account.
∎ Executes and supports the company's customer service standards.
∎ Provides excellent customer service consistent with the daily service basics of the company.
∎ Sets a positive example for guest relations.
∎ Interacts with guests to obtain feedback on product quality and service levels.
∎ MANAGEMENT COMPETENCIES
∎ Leadership
∎ Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
∎ Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
∎ Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
∎ Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
∎ Managing Execution
∎ Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
∎ Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
∎ Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
∎ Building Relationships
∎ Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
∎ Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
∎ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
∎ Generating Talent and Organizational Capability
∎ Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
∎ Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
∎ Learning and Applying Professional Expertise
∎ Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
∎ Business Acumen - Understands and utilizes business information to manage everyday operations.
∎ Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
∎ Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
∎ Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
∎ Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
∎ Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
∎ Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities.
∎ Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
∎ Sales Implementations - Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
∎ Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
∎ Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
∎ Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
∎ Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
∎ Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
∎ Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
∎ Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Additional Requirements:
∎ Age at most 40 years
∎ Both males and females are allowed to apply
∎ Excellent communication skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per hotel policy.

Application Deadline: July 20, 2019

Company Information:
∎ Le Meridien Dhaka

Category: Marketing/Sales