Food & Beverage Manager/ Assistant Food & Beverage Manager
Job Description
Title: Food & Beverage Manager/ Assistant Food & Beverage Manager
Company Name: Le Meridien Dhaka
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Minimum Graduate or equivalent
Experience Requirements:
∎ At least 7 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
∎ Maintains a positive cost management index for kitchen and restaurant operations.
∎ Utilizes budgets to understand financial objectives.
∎ Manages the Food and Beverage departments (not catering sales).
∎ Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
∎ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
∎ Oversees all culinary, restaurant, and beverage operations.
∎ Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
∎ Provides excellent customer service to all employees.
∎ Responds quickly and proactively to employee's concerns.
∎ Provides a learning atmosphere with a focus on continuous improvement.
∎ Provides proactive coaching and counseling to team members.
∎ Encourages and builds mutual trust, respect, and cooperation among team members.
∎ Verifies and maintains the productivity level of employees.
∎ Develops specific goals and plans to prioritize, organize, and accomplish work.
∎ Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
∎ Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
∎ Provides excellent customer service.
∎ Responds quickly and proactively to guest's concerns.
∎ Understands the brand's service culture.
∎ Verifies that all employees, team leaders and managers understand the brand's service culture.
∎ Sets service expectations for all guests internally and externally.
∎ Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
∎ Verifies all banquet functions are up to standard and exceed guest's expectations.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
∎ Serves as a role model to demonstrate appropriate behaviors.
∎ Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
∎ Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
∎ Conducts performance reviews in a timely manner.
∎ Promotes both Guarantee of Fair Treatment and Open Door policies.
∎ Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
∎ Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
∎ Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
∎ Complies with all corporate accounting procedures.
∎ Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
∎ Analyzes information and evaluates results to choose the best solution and solve problems.
∎ Verifies effective departmental communication and information systems through logs, department meetings and property meetings.
Additional Requirements:
∎ Age at most 45 years
∎ Both males and females are allowed to apply
∎ Leadership skills
∎ Management skills
∎ Delegation skills
∎ Organizational & time management skills
∎ Analytical and numerical skills
∎ Business acumen
∎ Professionalism
∎ Communication skills (written/verbal)
∎ Initiative
∎ Assertiveness
∎ Strong Technical skills
Salary: Negotiable
Compensation & Other Benefits:
∎ As per Hotel Policy.
Application Deadline: March 23, 2020
Company Information:
∎ Le Meridien Dhaka
∎ Address : 79/A, Commercial Area, Airport Road , Nikunja-02, Khilkhet, Dhaka-1229.
Category: Hospitality/ Travel/ Tourism
Deadline Expired on 23rd Mar 2020
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