Sales Manager (Head of Sales & Marketing)

Job Description

Title: Sales Manager (Head of Sales & Marketing)

Company Name: Grand Palace Hotel & Resort

Vacancy: --

Age: 30 to 50 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Masters
• Bachelor/Honors

• 5 to 10 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age 30 to 50 years

• Manage the corporate team activities, plan and assign works.

• Develop the corporate team to improve their performance through coaching and set goals for achievement.

• Train team members to make sure they deliver efficiently with compliance and to the standards of GPHR.

• Achieve budgeted revenues and personal/team sales goals and maximize revenue earnings.

• Prepare annual departmental operating budget, hotel & club marketing plan, business plan and financial plan of the Grand Palace Hotel & Resorts/ Grand Club.

• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase business volume of food & beverage and banquet sales.

• Produce monthly reports and sales forecasts to analyse the current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Oversee and implement all Digital Marketing strategies needed for Grand Palace Hotel & Resorts and Grand Club.

• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives quarterly.

• Identify new markets and business opportunities and increase sales.

• Represent Hotels in various events and exhibition.

• Implements all sales action plans related to my market areas as outlined in the marketing plan.

• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

• Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

• Assess additional training needs based on data gathered and interaction with sales team from property visits.

• Attending all department and hotel meetings as necessary.

• Targeting key accounts potential for the company.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Acquiring and developing new business accounts and preparing sales proposals for clients.

• Closely following up on all business leads within a 24 hour response time line to clients.