Job Description
Title: Front Office Executive/Bellman
Company Name: Grand Palace Hotel & Resort
Vacancy: --
Age: 18 to 35 years
Location: Dhaka, Rangpur ...
Salary: Negotiable
Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):Hotel
Published: 3 Mar 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments. Consistently offer professional, friendly and engaging service Assist guests with mail, messages, and any plans or arrangements they require Assist with any plans or arrangements the guest intends to make during their stay Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned
Skills & Expertise:
Compensation & Other Benefits:
∎ Festival Bonus as per company policy
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka, Rangpur, Sylhet
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ Grand Palace Hotel & Resort
∎ S. A. Point, Level-02, 22 Kakrail, Dhaka-1000
∎ 5 Star Standard Hospitality,Hotel and Resort Company. Properties in Dhaka, Rangpur, Sylhet, Cox Bazar and Mirpur.
Address::
∎ S. A. Point, Level-02, 22 Kakrail, Dhaka-1000
∎ 5 Star Standard Hospitality,Hotel and Resort Company. Properties in Dhaka, Rangpur, Sylhet, Cox Bazar and Mirpur.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Mar 2024
Category: Hospitality/ Travel/ Tourism
