Sales Executive - Client Relation

Job Description

Title: Sales Executive - Client Relation

Company Name: Social Geek

Vacancy: 1

Age: 20 to 38 years

Job Location: Dhaka

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Advertising Agency, IT Enabled Service, Direct Selling/Marketing Service Company, E-commerce, E-commerce Startup, F-commerce

• Higher Secondary

• 1 to 5 years
• The applicants should have experience in the following business area(s): Advertising Agency, IT Enabled Service, Direct Selling/Marketing Service Company, E-commerce, E-commerce Startup, F-commerce

• Age 20 to 38 years

1. Storytelling & Persuasive Speaking:

Must possess the ability to "paint a picture" with words. You shouldn't just sell a service; you must be able to explain how our studio services (photoshoot/video) will grow the client's business.

বাংলায় ভাবার্থ: শুধু দাম বলা নয়, ক্লায়েন্টকে গল্পের মতো করে বুঝিয়ে কনফিডেন্স দেওয়ার ক্ষমতা থাকতে হবে।

2. Adaptive Communication Style (Tone Matching):

Ability to adjust the tone of conversation based on the client. You must know when to be formal (with Corporate CEO) and when to be friendly & casual (with F-commerce entrepreneurs).

বাংলায় ভাবার্থ: ক্লায়েন্টের মুড বুঝে কথা বলার দক্ষতা (কখন ফরমাল হতে হবে, আর কখন বন্ধুসুলভ)।

3. Objection Handling & Negotiation:

Must be smart enough to handle rejections or price arguments ("Apnader price too high") without getting annoyed. Instead of reducing the price immediately, you should be able to justify the "Value" and "Quality."

বাংলায় ভাবার্থ: ক্লায়েন্ট "দাম বেশি" বললে রেগে না গিয়ে বা হুট করে দাম না কমিয়ে, কথার মাধ্যমে বুঝিয়ে দেওয়া কেন আপনাদের কোয়ালিটি সেরা।4. Active Listening & Empathy:

Before pitching, you must listen to the client's pain points. A great salesperson listens 70% and talks 30%.

বাংলায় ভাবার্থ: ক্লায়েন্ট আসলে কী চায়, সেটা আগে মনোযোগ দিয়ে শোনার ধৈর্য থাকতে হবে।

5. Emotional Intelligence (EQ):

Ability to read between the lines in chat or voice calls. You need to sense if the client is confused, interested, or ready to buy, and act accordingly.

Job Context:

We are looking for a smart, energetic, and tech-savvy individual to join our Studio team. The primary role is to handle inbound client queries via Calls, WhatsApp and Facebook Messenger. You do NOT need to do field visits. Your main goal is to convert online inquiries into confirmed bookings for our Studio Services.

Key Responsibilities:

• Response Management: Promptly reply to all incoming messages on the Facebook Page and WhatsApp regarding Geek Studio services.

• Consultative Selling: Understand the client's requirement and suggest the best solution (e.g., Product Photography, Video Content Creation, or Studio Rent).

• Package Pitching: Clearly explain our pricing packages, studio facilities, and equipment details to potential clients.

• Closing Deals: Negotiate professionally and close sales to meet monthly targets.

• Follow-up: Maintain a follow-up list of potential clients who showed interest but didn't book immediately.

• Coordination: Coordinate with the Operation/Production team to ensure the studio schedule is booked correctly.

• Reporting: Submit a daily report on Total Leads, Conversations, and Confirmed Sales.

Educational Requirements:

• Bachelor's degree in any discipline (Students with good time management skills are encouraged to apply).

• Educational background is flexible for candidates with strong sales skills.

Experience Requirements:

• 1 year.

• Experience in E-commerce Chat Support or Digital Agency Sales will be a strong advantage.

Additional Requirements:

• Fast Typing Skill: Must be able to type fluently in both Bangla (Avro/Bijoy) and English.

• Communication: Excellent written communication skills (Polite, Professional, and Persuasive).

• Tech Savvy: Basic understanding of Photography, Video Production, or Content Creation is a plus.

• Mindset: Must be patient and capable of handling difficult clients with a positive attitude.

Salary & Benefits:

• Salary: Negotiable (Based on experience and skills).

• Commission: Attractive sales commission on meeting targets.

• Festival Bonus: 2 (Yearly).

• Culture: Friendly and creative work environment.

Working Hours:

• 10:00 AM - 7:00 PM (Weekly Holiday: Friday)

• T/A,Mobile bill,Over time allowance,Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 2

Compensation & Other Benefits:

• Performance Bonus: Monthly incentive based on sales targets (High Earning Potential).

• Overtime Allowance: Paid overtime if working late hours.

• Mobile Bill: Fully paid by the company.

• Transport Allowance (T/A): Provided for official tasks (if any).

• Festival Bonus: 2 (Yearly).

• Salary Review: Yearly based on performance.

• Learning Opportunity: Free training on Digital Marketing & Content Creation basics.