Sales & Customer Care

Job Description

Title: Sales & Customer Care

Company Name: Mimiz Collections

Vacancy: 04

Age: 20 to 26 years

Location: Anywhere in Bangladesh

Salary: Tk. 8000 - 12000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Trading or Export/Import, Direct Selling/Marketing Service Company, Grocery shop, Shop/Showroom

Published: 6 May 2024

Education:
∎ Bachelor's or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)
∎ Bachelor's or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)

Requirements:

Additional Requirements:
∎ Age 20 to 26 years
∎ ●        Having experience in Facebook & E-Commerce platforms will get a preference
∎ ●        A team worker who believes in team commitment
∎ ●        Excellent proficiency in MS Office applications must.
∎ ●        Honest, Smart, and energetic in any atmosphere
∎ ●        Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ ●        Good English and Bangla Typing speed & negotiation skills is a must.
∎ ●        Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Responsibilities & Context:
∎ Proficiency in managing customers over phone calls, followup, text is mandatory
∎ Respond to incoming messages and phone inquiries
∎ Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation
∎ Keep Track of Inventory to ensure stocks
∎ Making Content in front of the camera for selling specific products
∎ Conducting Live on the Facebook Page to get customer orders
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports
∎ Handle & resolving customer complaints and communicating issues with the help of the team
∎ Set up a positive mind for any other tasks assigned by the management
∎ Understand the needs of business customers
∎ Record sales and order information or enter sales information into a computer system
∎ Review your own sales performance, aiming to meet sales targets
∎ Proficiency in managing customers over phone calls, followup, text is mandatory
∎ Respond to incoming messages and phone inquiries
∎ Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation
∎ Keep Track of Inventory to ensure stocks
∎ Making Content in front of the camera for selling specific products
∎ Conducting Live on the Facebook Page to get customer orders
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports
∎ Handle & resolving customer complaints and communicating issues with the help of the team
∎ Set up a positive mind for any other tasks assigned by the management
∎ Understand the needs of business customers
∎ Record sales and order information or enter sales information into a computer system
∎ Review your own sales performance, aiming to meet sales targets

Compensation & Other Benefits:
∎ ●        Performance-based incentives.
∎ ●        2 Times the Annual festival bonus (After Probation/Eligibility)
∎ ●        Training for Skill Development
∎ ●        Professional Job Environment
∎ ●        Government Holidays (as per company decision)
∎ ●        Friday off

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Mimiz Collections
∎ Sajher Maya, Flat-E1, 28/B, (Near Commissioner bari)North Pirerbagh,60 Feet,Mirpur,Dhaka -1216

Address::
∎ Sajher Maya, Flat-E1, 28/B, (Near Commissioner bari)North Pirerbagh,60 Feet,Mirpur,Dhaka -1216

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 May 2024

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 6.67%
European University of Bangladesh 6.67%
Bikrompum Adrsha College 3.33%
Hamidpur Al-Hera college 3.33%
Govt. Vawal Bodre Alam College 3.33%
Hamdard University Bangladesh 3.33%
Stamford University Bangladesh 3.33%
Uttara Anowra model university 3.33%
Govt.B.M College 3.33%
dhaka govmeent alia 3.33%

Interested By Age Range

Age Range Percentage (%)
20-30 76.67%
31-35 16.67%
36-40 3.33%
40+ 3.33%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.00%
20K-30K 10.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.00%
0.1 - 1 years 10.00%
1.1 - 3 years 33.33%
3.1 - 5 years 10.00%
5+ years 16.67%

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