Sales & Customer Care
Job Description
Title: Sales & Customer Care
Company Name: Mimiz Collections
Vacancy: 04
Age: 20 to 26 years
Location: Anywhere in Bangladesh
Salary: Tk. 8000 - 12000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Trading or Export/Import, Direct Selling/Marketing Service Company, Grocery shop, Shop/Showroom
Published: 6 May 2024
Education:
∎ Bachelor's or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)
∎ Bachelor's or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)
Requirements:
Additional Requirements:
∎ Age 20 to 26 years
∎ ● Having experience in Facebook & E-Commerce platforms will get a preference
∎ ● A team worker who believes in team commitment
∎ ● Excellent proficiency in MS Office applications must.
∎ ● Honest, Smart, and energetic in any atmosphere
∎ ● Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ ● Good English and Bangla Typing speed & negotiation skills is a must.
∎ ● Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Responsibilities & Context:
∎ Proficiency in managing customers over phone calls, followup, text is mandatory
∎ Respond to incoming messages and phone inquiries
∎ Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation
∎ Keep Track of Inventory to ensure stocks
∎ Making Content in front of the camera for selling specific products
∎ Conducting Live on the Facebook Page to get customer orders
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports
∎ Handle & resolving customer complaints and communicating issues with the help of the team
∎ Set up a positive mind for any other tasks assigned by the management
∎ Understand the needs of business customers
∎ Record sales and order information or enter sales information into a computer system
∎ Review your own sales performance, aiming to meet sales targets
∎ Proficiency in managing customers over phone calls, followup, text is mandatory
∎ Respond to incoming messages and phone inquiries
∎ Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation
∎ Keep Track of Inventory to ensure stocks
∎ Making Content in front of the camera for selling specific products
∎ Conducting Live on the Facebook Page to get customer orders
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports
∎ Handle & resolving customer complaints and communicating issues with the help of the team
∎ Set up a positive mind for any other tasks assigned by the management
∎ Understand the needs of business customers
∎ Record sales and order information or enter sales information into a computer system
∎ Review your own sales performance, aiming to meet sales targets
Compensation & Other Benefits:
∎ ● Performance-based incentives.
∎ ● 2 Times the Annual festival bonus (After Probation/Eligibility)
∎ ● Training for Skill Development
∎ ● Professional Job Environment
∎ ● Government Holidays (as per company decision)
∎ ● Friday off
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Mimiz Collections
∎ Sajher Maya, Flat-E1, 28/B, (Near Commissioner bari)North Pirerbagh,60 Feet,Mirpur,Dhaka -1216
Address::
∎ Sajher Maya, Flat-E1, 28/B, (Near Commissioner bari)North Pirerbagh,60 Feet,Mirpur,Dhaka -1216
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 16 May 2024
Category: Marketing/Sales
