Restaurant Captain / Restaurant Supervisor

Job Description

Title: Restaurant Captain / Restaurant Supervisor

Company Name: SKS Foundation

Vacancy: 01

Job Location: Gaibandha

Employment Status: Full-time

Educational Requirements:
∎ Diploma or degree in Hotel Management or related field.

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Always greet and welcome guests promptly in a warm and friendly manner.
∎ Always thank and give fond farewell to guests conveying anticipation for their next visit.
∎ Assist guest with table reservation.
∎ Assist guest while seating.
∎ Ensure guest are serviced within specified time.
∎ Has a good knowledge of menu and presentation standards.
∎ Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
∎ Able to answer any questions regarding menu and assist with menu selections.
∎ Able to anticipate any unexpected guest need and reacts promptly and tactfully.
∎ Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
∎ Serve food courses and beverages to guests.
∎ Set tables according to type of event and service standards.
∎ Record transaction / orders in Point of Sales systems at the time of order.
∎ Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
∎ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
∎ Check with guests to ensure satisfaction with each food course and beverages.
∎ Responsible for clearing, collecting and returning food and beverage items to proper area.
∎ Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
∎ Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
∎ Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
∎ Ensures the resort brand standards and SOP's are consistently implemented.
∎ Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
∎ Completes the daily responsibilities that are set for each individual shift.
∎ Complete closing duties, including restocking items, turning off lights, etc.
∎ Conducts monthly inventory checks on all operating equipment and supplies.
∎ Take an active role in coaching and developing junior staff.
∎ Any other duties related to food and beverage service assigned by the manager.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Good command in both spoken and written English.
∎ Should have pleasing personality.
∎ Excellent guest service skill.
∎ Good knowledge of food and beverage service.
∎ Familiar with Point of sale systems, MS office, Property management systems etc.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation and Food provided by Company

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jan 2023

Company Information:
∎ 24 Jan 2023
∎ SKS Foundation
∎ Address : College Road, Uttar Horinsinha, Gaibandha- 5700.
∎ Web : www.sks-bd.org
∎ Business : SKS Foundation is a long reputed national NGO engaged in service delivery and rights based activities for disadvantaged hardcore poor people for their quality life and livelihoods. With this exposure, the expectation from civil society, private and public organizations remain high such that SKS Foundation provides a top quality service to the increasing numbers of very poor and chars dwellers in Bangladesh since 1987. It started development work for the poor and marginalized people through different program interventions. The growth and development of SKS Foundation is the joint effort of a few local self-devoted young men and women, social workers from various academic disciplines.

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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