Response Officer - Case Management

Job Description

Title: Response Officer - Case Management

Company Name: World Vision Bangladesh

Vacancy: 1

Age: Na

Job Location: Cox`s Bazar (Ukhia)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

Bachelor’s degree preferably in any discipline preferably in Social science/Social welfare/Psychology/Anthropology/Law/Gender studies.

Post graduate degree

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

Knowledge & Skills:

• Clear Understanding on the issues project has to work on.

• Knowledge on current development and emergence issues.

• Good conceptual and practical skill to write project concept paper and design documents of the project.

• Good knowledge and skills in forecasting and budgeting.

• Baseline survey, Evaluation and Monitoring process and tools.

• Good facilitation skill of Training, Seminar and Advocacy programs.

• Proven management and leadership ability.

• Good communication and networking skill.

• Chittagong/Rohingya language skills will be taken into consideration.

• Good command in English & Bengali, both written and verbal.

• Decision making and conflict resolution skills.

• Competent in using MS Word, MS Excel and PowerPoint presentation

  Experience:

• Ability to work under stressful condition and adaptive to local culture and situation.

• At least 3 years relevant work experience especially Under JPF Funded Project.

• World Vision experience preferable.

  Work Environment:

• Must be able to do multiple tasks and willingness to travel in various locations of BRCR as required.

Purpose of Job:

The Response Officer is responsible for the day-to-day implementation of GBV activities, mobilizing community leaders and men, boys, women and girls from the community to participate in awareness campaigns and discussions/dialogue on GBV, conducting community trainings, supervising community outreach facilitators and managing budget lines for response, mitigation and prevention activities. The officer will also work with the community and other sector staff to identify GBV risks and share findings on a regular basis to inform advocacy.

Response officer will also be responsible and oversee the all activates according to the logical Frame work and make field office staff mobilize and well equipped to implement quality project activates and generate quality reports.

Key Deliverables:

• To support in the response program to achieve the organizational vision, mission and program objectives.

• To implement activities in the field level in coordination with other GBV officers and in consultation with the Project Manager/GBV manager.

• To ensure timely and proper implementation activities

• To write up activity reports upon completion of every activity.

Key Accountabilities:

Case management/Psychosocial support:

• Motivate and ensure teamwork among women and girl’s safe spaces’ facilitators and outreach workers for greater ministry impact, in the community

• Work in liaison with CiC, Camp management agencies, service providers, community leaders and other stakeholders to ensure effective project implementation.

• Take full responsibility for quality implementation of WGSS, provide case management support, GBV activities including skills development for women and girls as well as prevention activities at people’s corner.

• Coordinate with all sector-based agencies in the camps to ensure compliance to inter agency and World Vision International standards for implementing GBV in emergencies as well as gender mainstreaming. 

• Organize meetings with women, men and boys to ensure effective participation and support in the respective project activities

• Organize meetings with Government officials, aid agencies, legal and security officials and police form camp and host area

• Develop regular monthly, quarterly and annual project management documents including implementation plans and reports

• Oversee the works and ensure teamwork among Response Officer and Prevention Officer and WGSS assistant of host community. 

• Consult, report to and work closely with Project Manager/GBV Manager

• Keep good and quality of internal collaboration and communication

• Making sure all approvals are in place to ensure program implementation and maintain strong collaboration with CiC office and Union Parishad office.  

Partnership, Networking & Advocacy:

• Establish and liaise closely with other partners, agencies and local leaders regarding project activities to ensure a coordinated approach to project implementation, including participation in relevant workshops, meetings and to keep the GBV Manager informed.

• Participate in interagency assessments.

Trainings and capacity building:

• Enhance and train women, men, community leaders, religious leaders, boys and girls on GBV prevention and response.

• Safely link up survivors who wish to disclose and seek support for their GBV experiences with GBV case management services offered at the women space

• Disseminate information to the community on where and how to report GBV incidences and encourage reporting

• Document and share key GBV risks identified during implementation

• Engage the community in participatory exercise to develop context specific IEC materials and messages to facilitate community level sessions.

• Assist communities identify their priorities, opportunities and resources for effective GBV prevention & response, participation and psychosocial project implementation.

• Organize the awareness raising, campaign event/program in communities’ level at camp area and at host community coordinating with different stakeholders.

• Provide technical guideline to the Response and Prevention team on implementing response and prevention activities.

• Take responsibility to strengthen capacity of every personnel related to project by facilitating trainings and providing guidelines.

Monitoring and evaluation:

• Prepare sub project proposals, purchase requests and relevant documents in advance to facilitate implementation of planned activities.

• Track and manage project budget lines assigned

• Checking, storage of all documents such as master role, approvals etc.

Professional & personal development:

• Demonstrate understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

• Collaboration with different key working groups and have exposure visit.

• Work and Life balance

• Personal and professional development goal consistent with WV Response strategic goal