Resort Operation Manager

Job Description

Title: Resort Operation Manager

Company Name: A Reputed Resort

Vacancy: --

Age: Na

Job Location: Dhaka (Ashulia)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Resort

1. The ideal candidate must have Graduation from any reputed educational Institution preferably in Hospitality management. Relevant professional degree will be highly preferable.

• At least 5 years
• The applicants should have experience in the following business area(s): Resort

• Only Male

1. Skills Required: Communication, Customer Service

• To monitor & ensure daily, weekly and monthly activity of Resort & Banglows at , Ashulea Savar.

• Assists in ensuring that standards of service are met by training and mentoring the staff.

• Close monitoring of Visitor comments in the comment books & follow-up for next steps on regular basis.

• Monitoring guest check in and check out Monitor visitor`s trend.

• Ensure proper documentation of bill & voucher.

• Prepare monthly collection & deposits statement.

• Prepare monthly receipt & payment statement Conduct market survey on competitor`s activities, planning, strategies and recommended management creative suggestion for business planning.

• Ensure comfortable environment Ensure room and furniture neat and clean.

• Give direction to receptionist, house keeper, room attendant and cleaner Take immediately necessary action if guest has any complain about room service/environment.

• Maintain profile of potential clients Monitor records of visitors and guests as per prescribe format.

• Maintain liaison with media & cultural bodies Search for new business opportunities/ developments Any other jobs assigned by the reporting authority from time to time.