Title: Receptionist / Client Service Executive
Company Name: IT
Vacancy: 3
Age: 18 to 25 years
Job Location: Dhaka (Elephant Road)
Salary: Tk. 10000 - 14000 (Monthly)
Experience:
Published: 2026-02-05
Application Deadline: 2026-02-10
Education:
Greet and assist customers visiting the RMA department in a professional manner
Listen to customer issues carefully and explain the RMA process clearly
Receive defective or warranty products and complete necessary documentation
Create and manage RMA forms, issue RMA numbers, and maintain proper records
Verify product warranty status and purchase information
Coordinate with the technical and service teams for product diagnosis and resolution
Follow up on repair, replacement, or return status and update customers regularly
Handle customer inquiries via phone, email, and in person
Maintain daily RMA logs, data entry, and filing systems
Ensure compliance with company service policies and RMA procedures
Provide a positive customer service experience and maintain customer satisfaction
Evening snacks