Job Description

Title: Project Officer - Service Linkage (Maternity Cover)

Company Name: Handicap International (humanity & Inclusion) in Bangladesh

Vacancy: 01

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Master's or equivalent degree in social work, social studies, geography, public health, or other relevant subjects.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ The Project Officer-Service Linkage (Maternity Cover) is responsible to ensure and oversee that specific needs of affected populations are addressed through timely and adequate linkages to specialized service providers (including HI Officers) while supporting the safe and ethical data filling and collection from case identification to case closure. The Project Officer-Service Linkage is a member of a mobile team composed of PSS officers, Protection Officers, Physical and Functional Rehabilitation Officers, Nurses, Inclusive Sports Officers, Community Officers and Volunteers (including Community Outreach volunteers and Para-counsellors). The Project Officer-Service Linkage will work closely with all team members to help ensure that beneficiaries receive timely and quality services.
∎ Job Location: Ukhiya
∎ Line Manager: Team Manager
∎ Type of Contract: Fixed-term
∎ Duration of the Contract: From as early as possible to 30 April 2021 with the possibility of an extension

Job Responsibilities:
∎ For all duties, Project Officer - Service Linkage maintains strict compliance with safety, confidentiality, and do no harm principles.
∎ Objective-1: Identification, registration, referral, follow-up, and case closure
∎ Throughout weekly plans, conduct door-to-door visits to support the identification and registration of persons with specific needs.
∎ Ensure and oversee that specialized needs, including Protection, MHPSS, Physical and Functional Rehabilitation, basic health care and recreational, are internally referred to HI specialized Officers in compliance with best practice and international standards related to the safety, participation and informed consent, non-discrimination, and respect of beneficiaries, in addition to the confidentiality of his/her information.
∎ Ensure that needs falling outside of HI's scope, including Shelter, Wash, Food Assistance, are externally referred to specialized actors, in a timely, safe and adequate manner, in compliance with best-practice and international standards, and by use of the Inter-Agency referral form.
∎ Upon relevant or adequate support and collaboration with Team Manager or HI's specialized Officer(s), ensure timely and quality follow-up of service provision, in line with the general guidelines on timing and frequency associated with a risk assessment.
∎ In collaboration with Community-Officers, participate in establishing movement plans for Community-Outreach volunteers and Para-counsellors and ensure on-the-job coaching of volunteers shadowing activities, from identification to case closure.
∎ Objective-2: Data Collection, Storage, Analysis, and Sharing
∎ Ensure the data entry and documentation of the cases in line with HI's standard operating procedures on case management and data governance as well as international standards.
∎ Maintain complete, accurate, and confidential case files, including registration tokens (barcodes) and forms, through guidance from the Technical Unit and MEAL department.
∎ Upon request of the Team Manager, report on weekly or monthly achievements and issues in the implementation of the program, safely and ethically.
∎ Attend monthly Project Officers-Service Linkage coordination meeting and discuss/refer, on an ad-hoc basis any challenge or perceived potential threat in the conduct of activities with relevant Technical Advisor or Senior Technical Officer as well as Team Manager.
∎ Objective-3: Networking and representation
∎ Collaborate with HI sectors and external service providers to ensure a coordinated and collaborative response to the needs identified at the individual and community level.
∎ Support the Team Manager in the continuous mapping of services available in HI's areas of intervention, including through external service mapping assessments (questionnaire form).
∎ In collaboration with the Team Manager, ensure up-to-date understandings of service providers operating in the area by team members, including through weekly meetings and presentation of service mapping assessments conducted.
∎ Establish and maintain positive and efficient relations with target beneficiaries, community members, community leaders, and service providers.
∎ Participate in sectoral/or coordination meetings with other stakeholders upon request of the Team Manager.
∎ Objective-4: Other
∎ Maintain positive work relationships within the team and promote team-building efforts.
∎ Upon request, actively participate in training and coaching provided by HI and external partners.
∎ Ensure compliance with HI technical standards and Code of Conduct.
∎ Ensure PSEA and Child Safeguarding standards are upheld.

Additional Requirements:
∎ Age at least 21 years
∎ Minimum 02 years of relevant work experience in any International or National NGO.
∎ Communication skills in verbal and written Bangla, English, and Chittagonian/Rohingya languages.
∎ Computer knowledge (MS office package- including Excel -- both in English and Bangla).
∎ Ability to maintain confidentiality, respect, non-discrimination, and safety of the client at all times;
∎ Strong ability to organize work, meet deadlines, work independently, prioritize work under pressure, coordinate multiple tasks, and maintain attention to detail.
∎ Experience working within a team.
∎ Good communication and interpersonal skills.
∎ Knowledge of humanitarian context(s).
∎ Experience working in humanitarian settings.
∎ Experience working in social work, including case management.
∎ Experience working in multidisciplinary contexts.
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 52731 - 55881 (Monthly)
∎ Hardship Allowance will be added in addition to working in Cox`s Bazar District.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Application Deadline: 12 Dec 2020

Company Information:
∎ 2 Dec 2020
∎ Handicap International (humanity & Inclusion) in Bangladesh
∎ Address : House # 3/A, Road # 36, Gulshan , Dhaka-1212
∎ Web : https://hi.org/en/index
∎ Business : Business: Handicap International (HI) is an international aid organization specialized in the field of disability. Non-governmental, non-religious, non-political and non-profit making, it works alongside persons with disabilities and other vulnerable groups, whatever the context, offering them assistance and supporting them in their efforts to become self-reliant. Since its creation, the organisation has set up programmes in approximately 60 countries and intervened in many emergency situations. It operates as a federation made up of a network of eight associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, United Kingdom, USA) which provide human and financial resources, manage projects and raise awareness of Handicap International`s actions and campaigns.

HI has been working in Bangladesh since 1997, with a focus on creating sustainable changes in terms of ensuring rights and inclusion of persons with disabilities in society. HI promotes an inclusive approach by focusing on access to services for all whenever possible rather than developing specific actions for persons with disabilities. HI works not only with persons with disabilities but also with their families, their communities, and the society. The main office is based in Dhaka, and presently there are 3 site offices in Sitakundo, Kurigram and in Cox’sbazar.

Presently HI Bangladesh is implementing projects on integrating disability in community based disaster risk reduction and response; economic empowerment of extreme poor persons with disabilities; mainstreaming disability in livelihood interventions; support to refugees and surrounding communities;, capacity building of professional associations; and support to Disabled People`s Organizations; among others.”

Category: NGO/Development

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