Operations Manager

Job Description

Title: Operations Manager

Company Name: Arafat Distribution

Vacancy: 1

Age: Na

Job Location: Dinajpur (Birampur)

Salary: Negotiable

Experience:

• At most 3 years
• The applicants should have experience in the following business area(s): Investment/Merchant Banking, Telecommunication

• Bachelor/Honors
• Masters

• At most 3 years
• The applicants should have experience in the following business area(s): Investment/Merchant Banking, Telecommunication

• Only Male

• Knowledge of MS Excel and Powerpoint.
• Have to work under pressure.
• Have to work extended hours.
• Ability to maintain good relations with field employees and retailers.
• Leadership qualities
• Have to take challenges & be smart.
• Excellent communications skills with strong sense of responsibilities.
• Self Motivated, Risk taker, Dynamic, co-ordinate with sales personnel.

Authorised distributor of bKash Ltd

• Lead and manage the performance of Distribution House and field teams through ongoing evaluation and strategic performance management.

• Monitor market activity and gather business insights via market visits and data-driven analysis.

• Design and implement effective route and visit plans to maximize agent engagement and territory coverage.

• Drive channel development by onboarding new agents and strengthening existing ones.

• Lead a 20-25 member sales team, ensuring business growth and compliance.

• Achieve sales targets and KPIs while fostering strong agent relationships.

• Generate timely reports and identify new business opportunities in untapped areas.

• Coordinate and motivate the sales team across the company.

• Train and develop new employees and conduct daily briefings.

• Ensure proper reporting, communication, and information flow within the team.

• Share regular development plans and insights with the sales force.

• Analyze agent needs, market trends, and competitor strategies.

• Oversee daily activities of field force and office staff at the Distribution House.

• Maintain strong ROI focus and conduct frequent market visits.

• Build and maintain relationships with key stakeholders.

• Resolve retailer and distributor issues promptly while ensuring service quality.

• Collect qualitative feedback and competitive intelligence through regular market visits.