Operations Executive

Job Description

Title: Operations Executive

Company Name: Talent Centric Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/MBA in any discipline from reputed university.
∎ Preferable major subjects are; Human Resource Management/General Management/Marketing.

Experience Requirements:
∎ 3 to 5 year(s)

Job Context:
∎ Job Summary: We are looking for an experienced individual for the dynamic position of Operations Executive. The individual will be ensuring the operational activities of "Business Development & Field Marketing", "Head Hunting" & "Payroll Management". As one of the leading HR BPO companies, Talent Centric provides various HR outsourcing services to national and international companies. Therefore, the Operations Executive will coordinate the operations of various aspects of our BPO services. The individual will be providing feedback and suggestions to senior management in terms of operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively.
∎ Eventually, the position requires and dynamic individual to ensure our operations run smoothly in a proactive manner.
∎ Job Location: Baridhara, Block - J, Dhaka

Job Responsibilities:
∎ Keep liaison in an effective manner with upper management to develop strategic operations goals.
∎ Monitor and keep the management updated mostly for following areas; "Business Development & Field Marketing", "Head Hunting" & "Payroll Management".
∎ Assist in developing long term plans to achieve the goals and objectives which are already set.
∎ Manage company's commercial operations and various expenses and budget.
∎ Monitoring operational performance of both internal and external services that we provide.
∎ Ensure development of SOPs for different operations to ensure quality BPO services.
∎ Identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, service enhancement of Talent Centric.
∎ Undertake field marketing activity and organize creative campaigns and promotional events that can make a difference in the service quality we provide.
∎ Initiate different business development strategies, meet with clients face to face or online to foster and develop relationships with clients.
∎ Keep track of recruiting metrics based on client companies' requirement.
∎ Ensure proper assessment is done during recruitment to ensure quality service.
∎ Report on relevant operational performance and suggest improvements.
∎ Undertake project planning including scoping, staffing, and forecasting, ensuring consistency in experience and operational capacity to meet client expectations.
∎ Contribute to the development and implementation of new service lines to increase top line revenue and expand experience for clients.

Additional Requirements:
∎ Experience Requirements:
∎ 3 to 5 years of proven experience in operational position or similar role.
∎ Familiarity with all business functions including HR, and Payroll Business Development/Marketing
∎ Candidates with experience in BPO company will get preference.
∎ Additional Requirements (Knowledge, Skills & Abilities):
∎ Excellent team management and coordination skills.
∎ Excellent written and verbal communication skills especially in English.
∎ Ability to report and present business solutions in most effective way.
∎ Scalability of internal operations to support growth.
∎ Ability to measure of BPO project performance and ensure improvements.
∎ Scalability of internal operations to support growth.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Nov 2021

Company Information:
∎ 11 Oct 2021
∎ Talent Centric Limited

Category: Production/Operation

: Applicant must enclose his/her Photograph with CV and mention the job position as the subject line.