Operations & E-commerce Coordinator

Job Description

Title: Operations & E-commerce Coordinator

Company Name: Bongshal.com

Vacancy: 2

Age: 22 to 28 years

Job Location: Dhaka (Bangsal)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,E-commerce,E-commerce Startup
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)
• Bachelor of Business Studies (Pass)
• Bachelor of Commerce (BCom)
• Bachelor of Arts (BA)
• Bachelor of Social Science (Pass)
• BRAC University,North South University,East West University,University of Dhaka,Jagannath University students will get preference

• At least 1 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,E-commerce,E-commerce Startup
• Freshers are also encouraged to apply.

• Age 22 to 28 years
• Freshers are also encouraged to apply.

• E-commerce familiarity

• MS Excel, Word, PowerPoint

• Excellent communication & negotiation

• Product data entry & cataloguing

• Time management & organisational skills

• Tech-savvy and physically fit for occasional fieldwork

• Interest in motorcycles or the parts industry is a plus

Job Summary: Bongshal.com is seeking a dedicated and proactive Operations & E-commerce Coordinator to support our daily operations, online order handling, and product management. The selected candidate will undergo hands-on field training to gain in-depth knowledge of our motorcycle-related parts and accessories. This role combines office-based coordination with occasional field tasks, making it ideal for someone who wants a comprehensive view of how e-commerce operates in the motorcycle industry.

Key Responsibilities:

Product Management:

• Add, update, and remove products on the website with accurate information and images.

• Maintain up-to-date inventory, pricing, and vendor listings.

• Ensure clear categorisation and searchability of all items.

Order & Operations Handling:

• Process incoming online and offline orders and coordinate fulfilment.

• Collect products from vendors post-confirmation.

• Supervise packaging and book shipments through courier partners.

Field Duties (as needed):

• Attend markets and vendor locations for training and support.

• Gain first-hand knowledge of product specifications and sourcing.

• Assist in field operations for urgent collections, deliveries, or market research.

Sales & Logistics Coordination:

• Sync logistics operations with daily sales activities.

• Coordinate between courier teams, customers, and suppliers to ensure timely delivery.

Office & Support Responsibilities:

• Maintain attendance logs, order tracking, and daily operational checklists.

• Ensure workspace cleanliness, supply availability, and equipment functionality.

• Assist seniors and teammates with administrative or ad hoc duties.

Customer Communication:

• Respond to product inquiries across phone, social media, and the website.

• Handle basic customer service and escalate issues when needed.

• Over time allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Age at most 28 years

• Both males and females are allowed to apply.