Operation Manager

Job Description

Title: Operation Manager

Company Name: SPLASH WORKS WATER PARK LTD.

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Experience Requirements:
∎ 8 to 16 year(s)
∎ The applicants should have experience in the following area(s): Hospitality Management, Operations, water park
∎ The applicants should have experience in the following business area(s): Amusement Park

Job Responsibilities:
∎ Full Operations leadership
∎ Efficiency management of Lifeguards, Admission, Customer Service, Activities, H&S and the support departments Park Services and Gardening
∎ Maintain, develop and improve CEX KPI's of the department
∎ Handle personal, online and telephone complains, and follow-up resolutions
∎ Assure total safety to the guests and staff
∎ Responsible for efficiently management of Attractions and down-times
∎ Control continuously the quality of the service
∎ Control continuously the cleanliness of the attractions and the park
∎ Procurement optimum stocks of operation materials and supplies
∎ Implement and maintain programs of general visual standards
∎ Handles customer service issues and First Aid as they arise
∎ Be aware of new trends and propose improvement to the GM
∎ Communicate technical issues and follow-up the solving process
∎ Motivate their team
∎ Provide reporting to the GM and Steering Committee
∎ Assist to the General Manager as needed

Additional Requirements:
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Aug 2021

Company Information:
∎ 15 Jul 2021
∎ SPLASH WORKS WATER PARK LTD.
∎ Address : Tetlabo, Rupganj, Narayangonj.
∎ Web : www.acstextiles.com
∎ Business : A 100% Export Oriented Textiles Industry.

Category: Hospitality/ Travel/ Tourism