Operation Lead
Job Description
Title: Operation Lead
Company Name: B-Box
Vacancy: 1
Age: Na
Job Location: Dhaka (Mohammadpur)
Salary: Negotiable
Experience:
- 4 to 5 years
- The applicants should have experience in the following business area(s): Chain shop, Online Retail Startup
Published: 2024-12-09
Application Deadline: 2024-12-23
Education:
- Bachelor/Honors
Requirements:
- 4 to 5 years
- The applicants should have experience in the following business area(s): Chain shop, Online Retail Startup
Skills Required: Sales & Marketing
Additional Requirements:
- Only Male
Responsibilities & Context:
Responsibilities:
- Ensure the timely and accurate delivery of products to customers, achieving a 100% delivery success rate.
- Coordinate with delivery teams.
- Monitor and report on delivery performance metrics, including delivery times, accuracy, and customer satisfaction.
- Develop and implement strategies to eliminate delays and mitigate issues affecting deliveries.
- Oversee the end-to-end return process, ensuring returns are handled in accordance with company policy.
- Collaborate with customer service teams to resolve return-related issues and ensure customer satisfaction.
- Manage reverse logistics to ensure cost-effective and timely processing of returned items. Identify, investigate, and resolve issues related to product damages during transit. Implement corrective actions and collaborate with warehouse teams to minimize product damage.
- Maintain accurate records of damages and initiate claims with relevant carriers or suppliers when necessary.
- Monitor product condition during packaging and shipping to prevent damage.
- Identify, investigate, and resolve issues related to product damages during transit.
- Ensure all riders maintain a "No Cash in Hand" policy, adhering to CRM protocols.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 15.56% |
| University of Dhaka | 6.67% |
| Stamford University Bangladesh | 4.44% |
| Jahangirnagar University | 3.33% |
| Govt. Bangla College | 3.33% |
| Institute of Business Administration (IBA), University of Dhaka | 2.22% |
| Dhaka College | 2.22% |
| Northern University Bangladesh | 2.22% |
| American International University Bangladesh (AIUB) | 2.22% |
| International Islamic University, Chittagong | 2.22% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 27.78% |
| 31-35 | 27.78% |
| 36-40 | 30.00% |
| 40+ | 13.33% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 10.00% |
| 20K-30K | 16.67% |
| 30K-40K | 18.89% |
| 40K-50K | 11.11% |
| 50K+ | 43.33% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0.1 - 1 years | 1.11% |
| 3.1 - 5 years | 17.78% |
| 5+ years | 81.11% |
