Officer (Ticketing & Reservation)

Job Description

Title: Officer (Ticketing & Reservation)

Company Name: BM Travels And Tourism

Vacancy: --

Age: 18 to 40 years

Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Immigration and Education Consultancy Service, Immigration/Visa Processing, Travel Startup

Published: 3 Jul 2025

Education:
∎ HSC, Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 40 years
∎ Facebook live experienced candidates will get preferred.
∎ Must have experience of making reservations using GDS.
∎ Must have experience of using Galileo.
∎ Knowledge about Amadeus and sabre.
∎ Must have experience in visa processing.
∎ Knowledge on domestic/ international, online, group booking.
∎ Strong commitment to the customer service.
∎ Quick respond to Clients' queries Confident personality who can communicate and answering phones professionally and courteously.
∎ Skilled on MS Office (MS Word, MS Excel), Internet browsing and fast typing (Both English & Bengali).
∎ Facebook live experienced candidates will get preferred.
∎ Must have experience of making reservations using GDS.
∎ Must have experience of using Galileo.
∎ Knowledge about Amadeus and sabre.
∎ Must have experience in visa processing.
∎ Knowledge on domestic/ international, online, group booking.
∎ Strong commitment to the customer service.
∎ Quick respond to Clients' queries Confident personality who can communicate and answering phones professionally and courteously.
∎ Skilled on MS Office (MS Word, MS Excel), Internet browsing and fast typing (Both English & Bengali).

Responsibilities & Context:
∎ Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible.
∎ To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
∎ Answering any questions customers might have about the reservation process.
∎ BM Travels & Tourism is looking for Officer (Ticketing & Reservation).
∎ Job Responsibilities:
∎ Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible.
∎ To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
∎ Answering any questions customers might have about the reservation process.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Motijheel)

Company Information:
∎ BM Travels And Tourism
∎ 291,Inner Circular Road, Jomidar Pa lace,Level-3 Fokirapool

Address::
∎ 291,Inner Circular Road, Jomidar Pa lace,Level-3 Fokirapool

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 13 Jul 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 6.71%
University of Dhaka 3.05%
2.44%
Daffodil International University (DIU) 1.83%
North South University 1.83%
Tejgaon College 1.22%
International Islamic University, Chittagong 1.22%
Kurigram government College 1.22%
ASA University Bangladesh 1.22%
Southeast University 1.22%

Interested By Age Range

Age Range Percentage (%)
20-30 78.66%
31-35 11.59%
36-40 3.66%
40+ 1.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 45.12%
20K-30K 43.29%
30K-40K 9.15%
40K-50K 0.61%
50K+ 1.83%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.71%
0.1 - 1 years 14.02%
1.1 - 3 years 21.95%
3.1 - 5 years 17.07%
5+ years 15.24%

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