Officer/ Senior Officer, Child Welfare Department

Job Description

Title: Officer/ Senior Officer, Child Welfare Department

Company Name: JAAGO Foundation

Vacancy: 02

Age: At least 26 years

Job Location: Dhaka

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 2 to 4 years

• Bachelor/Honors

• 2 to 4 years

• Age At least 26 years

1. A track record of 2-3 years in customer management or client service roles is preferred.
2. Demonstrated Dedication and Zeal: Exhibit a strong commitment and passion for the organization`s mission and objectives.
3. Effective Communication Skills: Possess proficient written and verbal communication abilities to create clear and impactful messages when interacting with sponsors and team members.
4. Proficiency in English: Professionalism and proficiency in English are essential when communicating with sponsors who are foreigners and foreign residents.
5. Versatility and Teamwork: Capable of working both independently and collaboratively within a team, with a keen eye for detail, excellent organizational skills, and a results-driven, goal-oriented mindset. Show a high degree of initiative and problem-solving capabilities.
6. Database Management Expertise: Prior experience in database management and familiarity with Customer Relationship Management (CRM) databases are necessary.
7. Proficiency in MS Office: Exhibit a strong command of MS Office applications, particularly Microsoft Word, Excel, PowerPoint, etc.
8. Empathetic and Attuned: Display empathy, active listening skills, adaptability, and a positive attitude towards the organization`s mission, fostering and nurturing strong relationships.
9. Self-motivated and Dynamic: Be a self-motivated, energetic individual with a dynamic personality, capable of performing tasks effectively and efficiently, even under pressure.
10. Timely Task Completion: Show an ability to complete all assignments in a timely and effective manner.
11. Proactive Problem Solver: Proactively identify and address challenges, offering innovative solutions to contribute to the organization`s success.

1. Act as the primary liaison for sponsors and partners, nurturing strong relationships through regular
2. communication.
3. Keep sponsors informed about the progress and well-being of the children under their support.
4. Collaborate with the program team to ensure updates about the children are timely and accurate.
5. Develop and execute strategies to achieve fundraising goals.
6. Attend events and engage with sponsors to enhance their connection with the organization.
7. Provide regular progress reports to the reporting manager regarding fundraising and sponsor
8. engagement.
9. Maintain an accurate and up-to-date sponsor database.
10. Contribute to the organization`s broader fundraising strategy by offering insights and feedback based on
11. sponsor feedback and industry trends.
12. Identify potential opportunities and communicate them to the appropriate team members for follow-up.
13. Address sponsor concerns and resolve issues promptly and effectively.
14. Conduct sponsor satisfaction surveys and recommend improvements to enhance client satisfaction.
15. Ensure professionalism and proficiency in English while communicating with sponsors who are foreigners and foreign residents.

• Weekly 2 holidays,Provident fund,Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2