Officer, Customer Fulfillment & Operations Support (CFOS)

Job Description

Title: Officer, Customer Fulfillment & Operations Support (CFOS)

Company Name: Remex Corporation Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import, Indenting Firm


Published: 2025-09-22

Application Deadline: 2025-10-15

Education:
    • Bachelor of Business Administration (BBA)


Requirements:
  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import, Indenting Firm


Skills Required: Commercial/ Export-Import,Communication,Customer Communication,Customer Support,Logistic Service

Additional Requirements:

Responsibilities & Context:
  • Communicate professionally and promptly with customers, suppliers, and internal teams via email and platforms.

  • Coordinate end-to-end order processing: from PI issuance to delivery tracking.

  • Collect, prepare, and validate LC documentation, and follow up on amendments in coordination with commercial and bank teams.

  • Verify shipping documents (Invoice, BL, COO, Packing List, etc.) ensuring accuracy and compliance with regulatory standards.

  • Collaborate with Clearing & Forwarding agents to ensure timely cargo clearance and delivery.

  • Maintain accurate records in the MIS and internal platforms.

  • Ensure robust document filing and digital archiving systems for logistics and commercial activities.

  • Continuously improve internal processes to support efficient customer order execution.

  • Uphold Remex’s philosophy of ethical dealings, data accuracy, and on-time delivery.

  • Carry out any other task assigned by the management with integrity and ownership.



Job Other Benifits:
  • Mobile bill,Medical allowance,Performance bonus,Provident fund,Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 3


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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