Officer, Client Support
Job Description
Title: Officer, Client Support
Company Name: Social Marketing Company
Vacancy: 1
Age: At most 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-10-18
Application Deadline: 2026-10-31
Education:
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age At most 35 years
Relevant experience in healthcare administration, patient counseling, client support, or front-desk management will be preferred.
Excellent interpersonal and communication skills.
Record keeping and documentation skills
Familiar with operating clinic management software.
Excellent computer skills in MS Office application suite.
Responsibilities & Context:
Perform duties at the reception/OPD of SMC Diagnostic and Consultation Centre, Darussalam.
Greet clients courteously, introduce themselves, and ensure a positive customer experience by maintaining high standards of service quality.
Ensure accurately register all clients in the Clinic Management Software and maintain up-to-date patient records.
Counsel patients regarding doctor appointments, diagnostic services, consultation procedures, and follow-up services.
Maintain proper documentation and records of client services and generate reports as required by the clinic management.
Ensure document customer feedback, complaints, and suggestions and share them with the clinic management to support service improvement.
Coordinate with doctors, consultants, and other clinic staff to ensure smooth client flow and timely service delivery.
Maintain confidentiality of patient information and maintain professionalism in all client interactions.
Ensure compliance with the policies, procedures, and service standards of SMC Diagnostic and Consultation Centre, Darussalam.
Job Other Benifits:
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
