Customer Communication Officer
Job Description
Title: Customer Communication Officer
Company Name: LONGQUAN HARDWARE CO. LTD
Vacancy: 01
Age: 20 to 40 years
Job Location: Dhaka (Uttara Sector 5)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company
Published: 2026-10-20
Application Deadline: 2026-10-31
Education:
- JSC/JDC/8 pass
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company
Skills Required: Sales Target Achievement
Additional Requirements:
- Age 20 to 40 years
Responsibilities & Context:
Receive and attend incoming customer calls professionally.
Communicate with customers regarding products, orders, delivery schedules, and basic inquiries.
Receive and accurately record customer orders and forward order details to the relevant department.
Maintain regular communication with customers regarding order status and deliveries.
Follow up with customers regarding outstanding payments and payment schedules.
Collect customer payments when required and properly submit the collected money and documents to the company.
Maintain records of customer orders, deliveries, received payments, and outstanding balances.
Communicate with customers through phone, WhatsApp, or other communication platforms when required.
Coordinate with the sales, accounts, store, and management teams regarding customer orders, deliveries, and payments.
Build and maintain good professional relationships with customers.
Handle customers politely and maintain a professional attitude at all times.
Job Other Benifits:
- Mobile bill,Performance bonus
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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