Officer, Child Welfare Department

Job Description

Title: Officer, Child Welfare Department

Company Name: JAAGO Foundation

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Tk. 22000 - 30000 (Monthly)

Experience:

Published: 2025-12-22

Application Deadline: 2026-01-15

Education:

• Masters
• Bachelor/Honors

Possess a Bachelor`s or Master`s degree from a recognized and esteemed university.

Experience:

• A track record of 2-3 years in customer management or client service roles.

Skills and other competencies:

• Demonstrated Dedication and Zeal: Exhibit a strong commitment and passion for the organization's mission and objectives.
• Effective Communication Skills: Possess proficient written and verbal communication abilities to create clear and impactful messages when interacting with sponsors and team members.
• Proficiency in English: Have a fluent command of the English language.
• Versatility and Teamwork: Capable of working both independently and collaboratively within a team, with a keen eye for detail, excellent organizational skills, and a results-driven, goal- oriented mindset. Show a high degree of initiative and problem-solving capabilities.
• Database Management Expertise: Prior experience in database management and familiarity with Customer Relationship Management (CRM) databases is necessary.
• Proficiency in MS Office: Exhibit a strong command of MS Office applications, particularly Microsoft Word, Excel, PowerPoint, etc.
• Empathetic and Attuned: Display empathy, active listening skills, adaptability, and a positive attitude towards the organization's mission, fostering and nurturing strong relationships.
• Self-Motivated and Dynamic: Be a self-motivated, energetic individual with a dynamic personality, capable of performing tasks effectively and efficiently, even under pressure.
• Timely Task Completion: Show an ability to complete all assignments in a timely and effective manner.
• Proactive Problem Solver: Proactively identify and address challenges, offering innovative solutions to contribute to the organization's success.

Position Summary: This role focuses on building and maintaining strong relationships with sponsors & donors, ensuring they receive timely updates and reports. Key responsibilities include creating effective fundraising strategies, engaging sponsors during events, managing accurate sponsor databases, and providing regular progress updates. This position plays a vital role in enhancing donor satisfaction, identifying new opportunities, and supporting the organization`s fundraising goals.

Job Responsibilities:

• Act as the primary liaison for sponsors and partners, nurturing strong relationships through regular communication.

• Keep sponsors informed about the progress and well-being of the children under their support.

• Collaborate with the program team to ensure that updates about the children are timely and accurate.

• Develop and execute strategies to achieve fundraising goals.

• Attend events and engage with sponsors to enhance their connection with the organization.

• Provide regular progress reports to the reporting manager regarding fundraising and sponsor engagement.

• Maintain an accurate and up-to-date sponsor database.

• Contribute to the organization`s broader fundraising strategy by offering insights and feedback based on Sponsor feedback and industry trends.

• Identify potential opportunities and communicate them to the appropriate team members for follow-up.

• Address sponsor concerns and resolve issues promptly and effectively.

• Conduct sponsor satisfaction surveys and recommend improvements to enhance client satisfaction.

• T/A,Weekly 2 holidays,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2