Night Manager Cum Auditor
Job Description
Title: Night Manager Cum Auditor
Company Name: BEST WESTERN PLUS Maple Leaf Hotel
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Diploma in Hospitality Management will get preference.
∎ Skills Required: Night Audit
Experience Requirements:
∎ 5 to 9 year(s)
∎ The applicants should have experience in the following area(s):
Front Office
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ DUTIES AND RESPONSIBILITIES:
∎ Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
∎ Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
∎ Conduct Briefing for all staff during Night Shift.
∎ Perform night audit thoroughly.
∎ Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
∎ Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
∎ Maintain a professional and high quality service oriented environment at all times.
∎ Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
∎ Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
∎ Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.
∎ Occasionally Assist guests with their luggage, be a point of contact for our guests, valet park guests cars and other responsibilities to ensure all requirements are met during our guests stay.
∎ Must actively participate in the decision making process on guest relocation for nights when over capacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Front Office Manager and/or Manager on Duty prior to shift start.
∎ Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and also reward.
∎ Ensure the accurate completion of the daily night audit in a timely fashion.
∎ Must be able to perform the full night audit if needed.
∎ Oversee preparation of daily summary reports.
∎ Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.
∎ Should Show Initiative, Problem Solving, Staff Training, Team Leading.
∎ Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
∎ Visit all kitchen and check the cleanliness, equipment readiness and maintain checklist daily basis.
∎ Be aware and able to enforce all fire-life-safety procedures.
∎ Remain current in all updates with regards to new procedures and training.
∎ Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager.
Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ Need to have experience of Night Audit in a reputed Hotel
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 May 2023
Company Information:
∎ 18 Apr 2023
∎ BEST WESTERN PLUS Maple Leaf Hotel
∎ Address : House: 01/B, Road: 01, Sector: 01, Uttara, Dhaka-1230,
∎ Web : www.mapleleafhotels.com
∎ Business : Worlds largest hotel chain, BEST WESTERN INTERNATIONAL, located adjacent to Bangladesh`s main international air gateway, Hazrat Shahjalal International Airport.
The hotel is under the upscale BEST WESTERN PLUS product since 15 November 2014. All 53-rooms is include international amenities.
The hotel featured an all-day restaurant and a cafe serving local and international dishes, fitness center, sauna and steam room. There is also a rooftop barbecue outlet.
Category: Hospitality/ Travel/ Tourism
: This advertisement is only for those who has experience working as Night Manager/Auditor in a reputed hotel in Bangladesh.
Source: bdjobs.com
Deadline Expired on 17th May 2023
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