Monitoring Officer

Job Description

Title: Monitoring Officer

Company Name: Bridge Pharmaceuticals Ltd.

Vacancy: 2

Age: Na

Job Location: Dhaka (Motijheel)

Salary: Tk. 17500 - 18000 (Monthly)

Experience:

• 1 to 3 years

• Degree/Masters

• 1 to 3 years

• Study on continuous being for searching new products, recent clinical information to develop promotional materials and to prepare appropriate plan and strategies.

• Working Experience in similar post will be added advantage.

• Computer Skill in MS-Office & Internet based Application.

• Good Communication Skill (Bangla and English)

• MS office

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products/services and assist with order processing.
• Resolve customer complaints and issues with empathy and efficiency.
• Maintain a positive and friendly demeanor while managing customer expectations.
• Document customer interactions and feedback in our CRM system.
• Collaborate with other departments to address customer needs and improve service delivery.
• Stay updated on product knowledge and company policies.
• Contribute to team goals and participate in ongoing training and development.
• Prepare the monthly forecast in coordination with sales dept.
• Update product stock & sales every day and share that with respective Dept. for necessary input & corrective measures.
• monitor the shortage of product different store and coordinate with factory to rake immediate measure for production.
• Monitor the availability for RM & PM to factory on time, in co-ordination with purchase Dept. with new to ensuring smooth supply of Finished Products on time.
• To monitor the pronounal activity of the field forces and give clear guidelines to them.

• Two Festival Bonuses.

• Lunch Facility.

• Mobile Bill.

• Professional working environment.