Moderator & Customer Support Executive

Job Description

Title: Moderator & Customer Support Executive

Company Name: ForingCloset

Vacancy: 1

Age: 20 to 35 years

Job Location: Dhaka (Khilgaon)

Salary: Tk. 8000 - 12000 (Monthly)

Experience:

  • 1 to 2 years
  • Freshers are also encouraged to apply.


Published: 2025-09-02

Application Deadline: 2025-10-02

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • Freshers are also encouraged to apply.


Skills Required: Bangla and english typing Skills,Good communication skills in both English and Bangla,online page Moderator

Additional Requirements:
  • Age 20 to 35 years
  • Previous experience as a moderator for a clothing business page is a must.

  • Proficiency in both Bangla and English (typing and communication).

  • Prior experience in customer service or social media moderation will be an added advantage.

  • Ability to work under pressure with responsibility and punctuality.

  • Strong computer and internet skills.

  • This is an urgent hiring – candidates who can join immediately will be given priority.



Responsibilities & Context:
  • Respond promptly to customer queries and messages on Facebook, Instagram, and the website.

  • Receive and confirm customer orders and follow up on the delivery process.

  • Provide accurate information regarding products, prices, offers, and delivery.

  • Forward complex complaints or issues to the management team.

  • Moderate comments on social media posts and maintain a positive brand image.

  • Update and maintain daily reports on customer support and order status.



Job Other Benifits:
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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