Title: Merchant Support Executive
Company Name: Munshi HR Solutions Ltd.
Vacancy: 50
Age: 22 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 23000 - 24000 (Monthly)
Experience:
Bachelors Degree from any Discipline with a minimum CGPA 2.80 out of 4.00
SSC & HSC with a minimum CGPA 3.00 out of 5.00
Field Job.
Job posting can be anywhere in Bangladesh.
Sign-up new merchants, Set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants.
Maintain strong business relationship with existing Merchants in respective zone through support service for increasing merchant base and business growth.
Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS Portal, Pay flex and Swipe Load) and service facilities.
Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction.
Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly.
Ensure that all merchant queries are effectively handled.
Actively involved in promotions and campaigns with merchants / partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business.
To arrange joint marketing activities with merchants / partners to ensure business growth of Bank’s card business.
Visit existing merchants regularly to ensure high business volume and to reduce inactive merchants as well as POS terminals.