Merchant Support Executive

Job Description

Title: Merchant Support Executive

Company Name: Munshi HR Solutions Ltd.

Vacancy: 50

Age: 22 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 23000 - 24000 (Monthly)

Experience:

  • At most 1 years
  • The applicants should have experience in the following business area(s): Banks
  • Freshers are also encouraged to apply.


Published: 2024-10-30

Application Deadline: 2024-11-29

Education:
    • Bachelor/Honors
  • Bachelors Degree from any Discipline with a minimum CGPA 2.80 out of 4.00

  • SSC & HSC with a minimum CGPA 3.00 out of 5.00



Requirements:
  • At most 1 years
  • The applicants should have experience in the following business area(s): Banks
  • Freshers are also encouraged to apply.


Skills Required: marchant banking,Retail Banking,Sales

Additional Requirements:
  • Age 22 to 30 years
  • Only Male


Responsibilities & Context:
  • Field Job.

  • Job posting can be anywhere in Bangladesh.

  • Sign-up new merchants, Set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants. 

  • Maintain strong business relationship with existing Merchants in respective zone through support service for increasing merchant base and business growth. 

  • Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS Portal, Pay flex and Swipe Load) and service facilities. 

  • Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction. 

  • Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly. 

  • Ensure that all merchant queries are effectively handled. 

  • Actively involved in promotions and campaigns with merchants / partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business. 

  • To arrange joint marketing activities with merchants / partners to ensure business growth of Bank’s card business. 

  • Visit existing merchants regularly to ensure high business volume and to reduce inactive merchants as well as POS terminals.



Job Other Benifits:
  • Mobile bill,Provident fund,Gratuity,Insurance,Weekly 2 holidays,Performance bonus
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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