Job Description

Title: Manager - People & Culture

Company Name: World Vision Bangladesh Rohingya Crisis Response (WV BRCR)

Vacancy: 1

Job Location: Cox's Bazar (Cox's Bazar Sadar)

Employment Status: Contractual

Educational Requirements:
∎ University Degree in Human Resources or relevant discipline

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Leadership and Management Support constant reinforcement of the WV Mission Statement, Core Values, and Code of Conduct.
∎ Partner on a strategic level with the Senior Leadership team to strengthen the OD and human resource aspect of WV BRCR by providing guidance and counsel to the team and P&C staff.
∎ Ensure a timely and effective recruitment and selection process that supports program priorities.
∎ Ensure orientation for the new employees and volunteers on organizational policies to make staff operational.
∎ Ensure all host community and Camp facilitators/volunteers are well managed.
∎ Facilitate Talent management and Succession planning activities for the WV BRCR.
∎ Provide change management leadership and training to managers.
∎ Contextualize, promote and support systems, services and programs for employee well-being. Provide leadership to manage and coordinate employee relations activities, including engagement, grievances, and disciplinary actions.
∎ Guide managers in the development of employee performance goals, learning and development plan that supports employee career development.
∎ Provide guidance, advice and support to the Senior Management team and line managers on key issues related to staff performance, including staff grievance and disciplinary action processes.
∎ Develop, manage and sustain relationships with Regional and Global Center P&C.
∎ Consistently maintain working relationships with all Sectors, field program managers, APC and APs in Cox's bazar.
∎ Lead and support activities that will enrich and develop mutual growth on faith.
∎ Conduct P&C assessment and strategic planning with key stakeholders
∎ Conduct P&C assessment including P&C risks and NO P&C capacity
∎ Consult with internal stakeholders in developing P&C strategy - RO P&C, NO P&C
∎ Consult with other INGOs to ensure good understanding of the environment, standardize practices and share resources
∎ Collaborate with NO and Regional P&C to define division of labour of P&C responsibilities
∎ Consult with all function leads to develop org charts, identify current and future staffing needs and develop work force plans
∎ Develop and implement P&C strategy; and P&C plans. Ensure communication of P&C response activities to NO, RO & GC P&C and stakeholders
∎ Establish, resource and staff the P&C unit to meet WV BRCR(Response) needs
∎ Appoint P&C leader responsible for leadership, management and coordination of unit
∎ Determine P&C organizational structure and staffing plan
∎ Recruit and deploy P&C staff and plan for capacity development Ensure P&C staff handovers are conducted
∎ Develop P&C budget in coordination with Finance Plan for P&C transition/ integration
∎ Provide Leadership to implement P&C workforce planning and forecasting and develop appropriate staffing solutions (i.e. GTRN, ISS&D or National Hires) with the National and Zonal P&C
∎ Develop and facilitate fair and effective recruitment & selection process in WV BRCR in line with Regional resourcing standards.
∎ Develop and implement an international staff recruitment strategy with ISS&D
∎ Develop and implement a national staff recruitment strategy with NO Facilitate function leads to prepare/adapt JDs or TORs in an appropriate language, which include all responsibilities to meet performance objectives
∎ Use screening questionnaires and selection criteria in recruitment processes and document the process and justification for decisions
∎ Prepare roster of staff and share with key internal stakeholders on a regular basis
∎ Coordinate with Administration, ISS&D and Global Technical Resource Network (GTRN) to ensure staff have the required travel and employment documentation (i.e. visas, work permits)
∎ Develop and implement well-defined staff on-boarding and exiting procedures
∎ Provide international staff with country information and security brief prior to travel
∎ Develop and implement a national staff recruitment strategy with NO
∎ Facilitate function leads to prepare/adapt JDs or TORs in an appropriate language, which includes all responsibilities to meet performance objectives
∎ Use screening questionnaires and selection criteria in recruitment processes and document the process and justification for decisions
∎ Coordinate with managers to ensure new staff receive a JD or TOR, are briefed on their role and provided with required resources (i.e. computer, lotus notes access, etc.)
∎ Ensure/remind on handover process
∎ Establish and implement performance management system and processes
∎ Coordinate with managers to ensure that seconded or deployed staff complete an end of deployment appraisal.
∎ Plan, implement, support and monitor a performance management system which ensures that staff have performance plans inclusive of KPIs for learning Provide guidance and support to employees and managers in addressing unsatisfactory performance
∎ Coordinate development and facilitate implementation of capacity building plans
∎ Coordinate identification of training needs with function leads
∎ Facilitate function leads and managers to plan for staff training and capacity building activities and incorporate these into a Response capacity building plan
∎ Ensure staff receive basic training on the Red Cross Code of Conduct and WV's accountability principles
∎ Establish and implement response P&C policies, procedures and systems (including recruitment) to ensure Response objectives can be met
∎ Develop, document and consistently apply required policies (i.e. secondment polices, hardship policies, R&R, per diem policy, etc) specific to the context to meet response objectives.
∎ Ensure that appropriate waivers & exceptions to policy, processes, salary scales are provided to ensure that competent staff are deployed to deliver response objectives.
∎ Support RO/NO salary scales and grade level alignment (using HAY evaluation) to the extent that this does not slow down the rapid recruitment and retention of competent staff to meet response objectives where no NO exists, work with RO/GC to benchmark with other agencies to develop a salary scale
∎ Ensure employment policies comply with local employment law.
∎ Establish and implement P&C administration systems that ensure response is able to meet objectives and comply with audit requirements (with appropriate waivers/exceptions).
∎ Establish and implement procedures to ensure finance is provided with accurate payroll information each month
∎ Provide advice to response management on people issues with reference to the response context, adherence to local legislation, P&C practices and procedures.
∎ Establish and implement staff well-being and engagement mechanisms in WV BRCR
∎ Ensure achievement of all P&C quality criteria is monitored and reported monthly
∎ Ensure risks limiting achievement of objectives to quality criteria are reported & rapidly addressed Ensure mechanisms are established to identify, document, and share function Design and implement staff care function with support from the GC
∎ Staff Care team, which takes account of context specific occupational stress management issues and staff needs
∎ Facilitate managers to include R&R, compensation time and vacation into staff work plans Establish and communicate critical incident management processes ensuring that P&C staff are trained and participate in the crisis management team where appropriate Implement and/or support appropriate team building activities as context allows
∎ Establish and promote open and transparent communication channels and mechanisms for staff feedback to facilitate staff engagement lessons learned
∎ Meet WV minimum quality standards & support improvement, reflection, learning & innovation
∎ Ensure previous response P&C learning from Global Learning Facilitator are reviewed
∎ Encourage the incorporation of GC best practices and innovation in response P&C.
∎ Ensure P&C has quality planning sessions to meet the quality criteria of their TOR objectives
∎ Ensure achievement of all P&C quality criteria is monitored and reported monthly.
∎ Ensure risks limiting achievement of objectives to quality criteria are reported & rapidly addressed Ensure mechanisms are established to identify, document, and share function lessons learned

Additional Requirements:
∎ Age Na
∎ 5 years of experience in the emergency response sector in human resources, administration.
∎ Experience working in developing- or fragile economic countries Certified Peer supporter and CISM trained Strong interpersonal skills as positions provide strategic partnering consultancy and guidance to business unit leaders, managers, supervisors, and employees in various human resource functions including employee and labor relations, HR policies and total rewards, performance management, and talent management.
∎ Conflict management, problem-solving, self-management (work-life balance) during responses
∎ Team player and good communication skills Effective in written and verbal communication in English
∎ Leadership skills and ability, strategic orientation
∎ Strong understanding of emergency response
∎ Experience in multi-cultural environment
∎ Able to work in a hard condition
∎ Experience developing staff by assessing development needs, coaching and mentoring staff, and identifying, developing, and delivering training.
∎ Ability to lead a geographically dispersed team Understands to keeps high confidentiality to business processes
∎ Has extensive experience with highly sensitive personnel issues
∎ The position requires the ability and willingness to travel domestically and internationally up to reasonable percentage of the time.
∎ Females are highly encouraged to apply
∎ World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy.
∎ World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays, Insurance
∎ Festival Bonus: 1

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Oct 2021

Company Information:
∎ 21 Oct 2021
∎ World Vision Bangladesh Rohingya Crisis Response (WV BRCR)
∎ Address : Abedin Tower (2nd floor), 35 Kemal Ataturk Avenue, Banani, Dhaka - 1213, P.O. Box: 9071 Hotel Bay Marina, (1st Floor) Plot# 61, Block # B, PWD Residential Area, 4700 Cox's Bazar
∎ Web : http://www.wvi.org/bangladesh

Category: NGO/Development

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