Manager - Operational Risk

Job Description

Title: Manager - Operational Risk

Company Name: IPDC Finance Limited

Vacancy: 01

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 8 year(s)

Job Responsibilities:
∎ Review and re-engineer operational procedures (SOP), ensuring that they are in line with the regulatory requirements and company's guidelines.
∎ Responsible for building tools for maintaining TAT in operations department and taking initiatives in case the status is not in line with agreed TAT.
∎ Document control plan, i.e., list of controls relating to the covered perimeter with key attributes. Analyse the result of the controls and assist to define necessary action plans when relevant.
∎ Continuous monitoring of receipt & Payment transactions and ensure proper posting of those transactions in the CBS. Ensure refunds made to customers following established process.
∎ Ensure preparation of bank reconciliations on timely manner and take necessary steps for proper posting of unreconciled items in CBS within set timeline.
∎ Responsible for ensuring that the service standard on customer side remains in line with the set standard. Also, ensure customer complaints are dealt with within timeline and involvement of appropriate authority.
∎ Perform/drive the risk identification and assessment in liaison with independent control functions when needed, ensuring validation by the relevant management level and consistency with the defined risk tolerance.
∎ Solicit inputs from business unit on their requirement and expectation and incorporate the same into the MIS in a way that operational capability is built.
∎ Review and monitor the completeness, adequacy, and accuracy of document storing & archiving process both in physical and digital platform as per company's guidelines.
∎ Ensure timely reporting of incident in accordance with Company's rules and perform first level of controls on the quality and exhaustiveness of incident reporting
∎ Formulate, manage and monitor initiatives undertaken to improve service quality and business excellence initiatives.
∎ Ensure operational compliance as per AML & CFT guidelines.
∎ Ensure compliance as per internal policy framework and accountable for satisfactory audit rating of operations including Branch/Hub operations.
∎ Responsible for contingency planning for Operations Dept. and ensue smooth operation as per approved BCP.
∎ Ensure minimal financial loss (within target) due to operational risk or service quality.
∎ Responsible for leading and developing team, succession pipeline and engaging high performers.
∎ Design and conduct relevant training programs, awareness sessions and information dissemination for employees periodically.

Additional Requirements:
∎ Applicants must have sound knowledge and working experience in General Banking, Branch Operations, Credit Administration, Audit procedures, regulatory reporting, documentation, functions of core banking software and accounting related with all types of transactions.
∎ Proficiency in writing, especially formal documents such as office memo, operating procedure, policy documents, incidence reports etc.
∎ Experience as Deputy CAMLCO/BAMLCO will be an added advantage.

Salary: Negotiable

Application Deadline: 27 Feb 2021

Company Information:
∎ 15 Feb 2021
∎ IPDC Finance Limited
∎ Address : Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka - 1212
∎ Web :
∎ Business : IPDC Finance Ltd. is the first private sector financial institution of Bangladesh established in 1981. IPDC is credited with being the most innovative financial institution of the country partnering in many landmark projects as well as introducing many financial products which were first of its kind in the country. Today, IPDC is a diversified financial institution catering to Corporate, SMEs and Retail market segments.

Category: Bank/Non-Bank Fin. Institution

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