Manager - Modern Pharmacy & Grocery

Job Description

Title: Manager - Modern Pharmacy & Grocery

Company Name: New Grameen Motors Ltd.

Vacancy: 1

Age: 30 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care

• Bachelor/Honors

• Bachelor’s degree in Pharmacy, Business Administration, Retail Management, or related field.

• At least 8 years
• The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care

• Age 30 to 45 years
• Only Male

• Pharmacist license (preferred if managing pharmacy operations).

• 5+ years of experience in retail, pharmacy, or FMCG operations; at least 2 years in a managerial role.

• Strong leadership and interpersonal skills.

• Good understanding of pharmacy compliance, POS systems, and retail analytics.

• Excellent communication and problem-solving abilities.

• Sales growth and profitability

• Inventory accuracy and turnover ratio

• Customer satisfaction scores

• Compliance & audit performance

• Staff productivity and retention

To oversee the day-to-day operations of the modern pharmacy and grocery section, ensuring optimal customer service, inventory control, compliance, sales growth, and efficient team management. The manager will be responsible for driving profitability and ensuring all operations align with brand standards and regulatory compliance.

• Ensure smooth functioning of both pharmacy and grocery departments.

• Monitor daily operations, stock levels, and merchandising standards.

• Coordinate with procurement and supply chain to maintain optimal stock.

• Oversee inventory audits and reduce shrinkage/losses.

• Supervise, train, and schedule staff including pharmacists, cashiers, and grocery personnel.

• Monitor team performance and provide ongoing coaching and development.

• Ensure all employees follow company SOPs and customer service standards.

• Ensure a high standard of customer satisfaction in both pharmacy and grocery sections.

• Resolve customer complaints and queries professionally and promptly.

• Promote ethical selling and accurate dispensing of medications.

• Ensure pharmacy operations comply with local laws and regulations (e.g., drug licenses, prescription protocols).

• Maintain cleanliness, hygiene, and safety standards in all areas.

• Ensure staff are trained in safety procedures, including emergency protocols.

• Monitor and analyze sales trends to identify growth opportunities.

• Execute in-store promotions and marketing campaigns.

• Meet and exceed monthly sales targets and KPIs.

• Maintain accurate records of sales, inventory, staff attendance, and incidents.

• Prepare and submit periodic reports to senior management.

• Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2